SAP Concur Announces New AI Capabilities, Enhanced Integrated Travel and Expense Management, and Global Partnerships at SAP Concur Fusion 2026
SAP Concur Fusion 2026 features announcements on new AI capabilities, enhancements to travel and expense management, and expanded partnerships.
📋 Article Processing Timeline
- 📰 Published: March 28, 2026 at 16:50
- 🔍 Collected: March 28, 2026 at 21:59 (5h 8m after Published)
- 🤖 AI Analyzed: April 15, 2026 at 08:00 (418h 0m after Collected)
(This release is a summary of the announcement made by SAP headquarters on March 18, 2025, Japan time.)
SAP SE (NYSE: SAP) announced new AI capabilities, enhancements to travel and expense management functions, and the expansion of new and existing partnerships at "SAP Concur Fusion 2026," the flagship event for SAP Concur users and experts held in New Orleans.
<AI-Powered Automation for Travel and Expense Management>
SAP is expanding Joule across the SAP Concur portfolio to provide new automation capabilities.
・ A new integration between Joule and Microsoft 365 Copilot allows travel and expense tasks to be completed within daily business applications. Employees can now create and submit expense reports, upload receipts, book travel, and receive policy-compliant guidance without leaving their Microsoft applications.
・ Two new Joule agents are being introduced to drive efficiency in expense compliance and reporting.
Expense Automation Agent: Automatically creates employee expense reports and populates necessary information. Users simply review, adjust, and submit to complete the process.
Expense Pre-Submit Audit Agent: Validates receipts before expense submission and detects discrepancies. This helps reduce report rejections and payment delays.
Both agents are currently available through the SAP Early Adopter Care program, with general availability scheduled for later this year.
・ A new AI-based rule creation tool simplifies policy rule management across Complete by SAP Concur and Amex GBT, Concur Travel, and Concur Expense.
・ SAP Sales Cloud is now integrated with the Booking Agent, enhancing operational efficiency and productivity for sales teams.
<Strengthening Partnerships>
SAP Concur and American Express Global Business Travel (Amex GBT) announced new innovations for "Complete," their AI-enabled joint solution that integrates travel booking, service, payment, and expense processing. New features include AI-powered travel support (with seamless handoff to travel counselors when needed) and a dedicated homepage for travel managers. Additionally, Concur Expense will be integrated with Amex GBT Egencia for customers worldwide.