common inc. Releases 'common.DX,' a DX Support Service for SMEs — One-stop Support from Data Preparation for AI to Operational Integration

common inc. (Headquarters: Kawasaki City, Kanagawa; CEO: Takeshi Ishikawa; hereinafter 'the Company') has released 'common.DX,' a DX support service designed for small and medium-sized enterprises (SMEs). 'common.DX' is a comprehensive service that assists companies facing challenges such as 'not knowing where to start with DX,' 'IT tools not taking root after implementation,' or 'high dependency on specific employees.' The service covers everything from issue identification and system implementation to web marketing support and operational improvement. As AI utilization becomes common, we support management in transforming operations and maximizing the power of AI.

Background: Preparing for AI Utilization While the need for DX is rising among many SMEs, management of information remains fragmented across paper, Excel, emails, and verbal communication. This leads to issues such as dependency on specific employees, insufficient web-based customer acquisition, and lack of integration of IT tools. 'common.DX' aims to visualize these issues, prioritize them, and partner with companies until a system is fully integrated on-site.

Furthermore, the service helps structure internal information and data required for AI utilization, supporting small and medium-scale businesses in their survival and growth.

Service Overview of 'common.DX' 'common.DX' provides one-stop support for SMEs in the following areas:

1. Business Management Tool Development We build dedicated systems tailored to each company's operations, such as customer management, inventory management, ordering, and attendance tracking. Based on existing workflows, we design systems that are easy to use on the front lines. We also support cloud-based systems, automated customer follow-ups, electronic workflows, and chat tool integration.

2. Web Customer Acquisition Support We assist in transforming a 'mere website' into a 'sales-generating website.' Through landing page (LP) production, advertising management, SEO, MEO, and SNS operation support, we aim for structural improvements in customer acquisition power.

3. Operational Improvement on the Front Lines We provide visualization of business flows, elimination of dependency on specific individuals, KPI design, management dashboard construction, IT training for staff, manual preparation, and monthly review-based improvement support. We don't just stop at tool introduction; we partner with the client until the system is fully integrated on-site.

Implementation Process of 'common.DX' 1. Hearing: Understanding the current situation. 2. Issue Identification & Proposal: Clarifying problems and suggesting solutions. 3. Development & Implementation: Building and launching the systems. 4. Operation & Improvement: Continuous support and refinement.

Recommended Industries 'common.DX' supports DX promotion for SMEs across all industries. It is particularly recommended for manufacturing, retail/service, and construction/real estate industries, where there is significant room for optimizing business flows, information management, and customer acquisition.

CEO Comment 'common.DX is a service that goes beyond just planning to provide end-to-end support for implementation and operational integration for the DX challenges faced by SMEs. By working on DX in an era where AI utilization in management and operations is mandatory, companies can maximize the value of AI.' (CEO Takeshi Ishikawa)