[Kawamura Hospital x Medical DX] Completing Exam Reservations and Advance Explanations Solely via LINE
Common Creation and OPERe have integrated their systems at Kawamura Hospital in Shizuoka. Patients can now complete everything from endoscopy reservations to advance explanations seamlessly on a single LINE official account.
📋 Article Processing Timeline
- 📰 Published: April 2, 2026 at 19:00
- 🔍 Collected: April 2, 2026 at 14:30
- 🤖 AI Analyzed: April 21, 2026 at 05:39 (447h 9m after Collected)
Common Creation Co., Ltd. (Headquarters: Fukuoka City, Fukuoka Prefecture, CEO: Kazutaka Muta) announced that its reservation system "Med-Well" has been adopted by Medical Corporation Shuho-kai Kawamura Hospital (Location: Fuji City, Shizuoka Prefecture), and that a LINE reservation service for endoscopy using the LINE official account will be provided starting March 16, 2026.
Simultaneously with Med-Well, Kawamura Hospital introduced the patient communication system "PokeSapo" provided by OPERe Co., Ltd. (Headquarters: Minato-ku, Tokyo, CEO: Yuka Sawada), enabling everything from endoscopy reservations to explanations of examination details to be consistently completed on a single LINE account using the services of both companies.
## Background of Introduction
In the medical field, exam reservations, pre-exam explanations, and re-examination guidance require a lot of administrative work and face-to-face explanations, which has caused an increased burden on medical staff. Additionally, for patients, there were cases where the reservation method was complicated or they arrived on the day of the exam without fully understanding the examination flow.
To solve these issues, Kawamura Hospital introduced "Med-Well" and "PokeSapo" as an initiative to reduce the burden on both patients and the medical institution by utilizing the commonly used LINE app.
## Interlocking of "Med-Well" and "PokeSapo"
"Med-Well" features functions such as medical institution reservations on LINE, chatbot guidance, and re-examination reminder notifications several months after the reservation date. In addition to the reminder function, "PokeSapo" has functions that allow explanations of procedures and medical questionnaires to be conducted for patients on LINE.
In this initiative, Common Creation and OPERe realized seamless switching and API integration of patient information within the same LINE account, making it possible to complete everything from reservation to explanation of exam details on LINE.
### LINE Reservation for Endoscopy
Patients can book endoscopy appointments through "Med-Well" from Kawamura Hospital's official LINE account. Reservations are possible 24 hours a day without the need for telephone calls or counter procedures.
### Advance Guidance via Exam Explanation Videos
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Simultaneously with Med-Well, Kawamura Hospital introduced the patient communication system "PokeSapo" provided by OPERe Co., Ltd. (Headquarters: Minato-ku, Tokyo, CEO: Yuka Sawada), enabling everything from endoscopy reservations to explanations of examination details to be consistently completed on a single LINE account using the services of both companies.
## Background of Introduction
In the medical field, exam reservations, pre-exam explanations, and re-examination guidance require a lot of administrative work and face-to-face explanations, which has caused an increased burden on medical staff. Additionally, for patients, there were cases where the reservation method was complicated or they arrived on the day of the exam without fully understanding the examination flow.
To solve these issues, Kawamura Hospital introduced "Med-Well" and "PokeSapo" as an initiative to reduce the burden on both patients and the medical institution by utilizing the commonly used LINE app.
## Interlocking of "Med-Well" and "PokeSapo"
"Med-Well" features functions such as medical institution reservations on LINE, chatbot guidance, and re-examination reminder notifications several months after the reservation date. In addition to the reminder function, "PokeSapo" has functions that allow explanations of procedures and medical questionnaires to be conducted for patients on LINE.
In this initiative, Common Creation and OPERe realized seamless switching and API integration of patient information within the same LINE account, making it possible to complete everything from reservation to explanation of exam details on LINE.
### LINE Reservation for Endoscopy
Patients can book endoscopy appointments through "Med-Well" from Kawamura Hospital's official LINE account. Reservations are possible 24 hours a day without the need for telephone calls or counter procedures.
### Advance Guidance via Exam Explanation Videos
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