Cocoo Partners with Dream Arts to Launch "Sumadebi® Joshi" Service for On-site Support of SmartDB® Implementation and Operation

Cocoo Inc. (Headquarters: Chiyoda-ku, Tokyo; CEO: Yusuke Irie; hereinafter referred to as Cocoo), which supports social DX through its "Human Resources" x "Digital" business, has partnered with Dream Arts Inc. (Tokyo Headquarters: Shibuya-ku, Tokyo; Hiroshima Headquarters: Hiroshima City, Hiroshima Prefecture; President: Takao Yamamoto; hereinafter referred to as Dream Arts), the developer and provider of the no-code development platform "SmartDB®" for large enterprises. Together, they will launch "Sumadebi® Joshi," a service that provides on-site support from Cocoo's DX human resources for companies introducing or considering "SmartDB®," covering everything from implementation to operational adoption.

Background for the Launch of the New Service "Sumadebi® Joshi"

Cocoo operates a "Human Resources" x "Digital" business, supporting companies in solving issues and achieving DX through DX human resource services such as "EXCEL Joshi," "Digima Joshi®," "RPA Joshi®," and "Infra Joshi®."

Dream Arts' "SmartDB®" is a business digitalization cloud with an overwhelming market share of 51.9% in the large enterprise market (※1). It enables the complete digitalization of business processes and company-wide productivity improvement by starting with a specific department and expanding horizontally to other departments for company-wide utilization. However, companies have faced challenges such as a lack of IT personnel in operational departments who can lead system configuration and internal deployment, hindering smooth expansion of use.

"Sumadebi® Joshi," launching now, will be provided by DX personnel trained in "SmartDB®" expertise and leveraging Cocoo's on-site support know-how cultivated through services like "EXCEL Joshi." They will provide on-site support to companies introducing or considering "SmartDB®," assisting with everything from introduction and initial setup to operational maintenance and deployment to other departments. This will resolve resource and know-how shortages for adopting companies, significantly reduce the burden on IT departments, and aim for speedy operational efficiency improvements and DX adoption driven by the frontline.

※1: From Techno-System Research's "2025 Workflow Market Manufacturer Share Survey"

"Sumadebi® Joshi" Service Overview

Cocoo's DX human resources, "Sumadebi® Joshi," who have acquired expertise in "SmartDB®," will provide on-site or contracted support to assist frontline-driven business digitalization.

<"Sumadebi® Joshi" Support Contents>

Practical support will be provided according to the company's needs and implementation phase.

SmartDB® Implementation Support

Includes basic SmartDB® knowledge lectures, support for establishing and training administrative departments, business inventory support, specific business organization support, prototype creation, initial environment setup support, support for talent development for in-house production, and support for creating operational rules and guidelines.

SmartDB® Development Support

Includes requirements definition, design and development support, business application development support (input form design, business flow design, access rights/scope of disclosure design, etc.), data migration support, business migration support, user training support, master data preparation/deduplication support, and creation of operation manuals/procedures.

SmartDB® Operation Support

Includes business help desk support, user/organizational master change maintenance support, access rights/process change maintenance support, business application improvement support, usage status inventory/utilization analysis support, development application UI/UX improvement support, operational rules/guidelines maintenance support, periodic application setting/permission inventory support, system audit support using SmartDB for IT General Controls (ITGC) realization, and support for deployment to other departments (expansion of user departments).

Professionals with common quality standards, who have obtained Dream Arts' certification (SCS: SmartDB Certified Specialist), will provide on-site support.

<Solves the Following Company Issues>

Desire to advance frontline development but lack know-how or resources.

Need support for administrative department operations through on-site presence.

Want to delegate master maintenance due to organizational changes or legal amendments.

Need leadership in organizing and reviewing business processes.

Want to promote utilization status analysis and continuous improvement activities.

▼ "Sumadebi® Joshi" Service Site: https://exceljoshi.cocoo.co.jp/smartdb

About "SmartDB®" Business Digitalization Cloud "SmartDB®" is the No. 1 business digitalization cloud in the large enterprise market. It allows for no-code development of everything from individual frontline operations to company-wide cross-departmental operations. With a wide range of functions centered on workflow and web databases, it supports flexible external system integration, detailed authority management, and advanced security requirements. It is used by users across all industries and business types, primarily large enterprises. The service platform utilizes Microsoft's cloud platform "Microsoft Azure," realizing an environment that can flexibly respond to changes in usage scale and increases in content.

▼ SmartDB® Site: https://hibiki.dreamarts.co.jp/smartdb/

About Dream Arts Inc. Dream Arts Inc., with its corporate mission to "Contribute to the development of people, organizations, and society filled with the joy of co-creation," acts as a true solution partner for its customers by embodying "co-creation" itself, assisting in comprehensive problem-solving. Its main services include the development and provision of cloud services such as the business digitalization cloud for large enterprises "SmartDB®," "Shop-run®" which supports multi-store operation reforms, and the business cockpit "InsuiteX®" which transforms working styles in large enterprises.

▼ Dream Arts Corporate Site: https://www.dreamarts.co.jp/

About Cocoo Inc. Since its founding in 2019, Cocoo Inc. has been engaged in "DX support" and "DX human resource development" for companies and local governments.

With the purpose of "Creating a society where diversity and inclusion are commonplace through the power of digital," the company promotes the active participation of diverse human resources.

As a first step (Step 1), Cocoo has focused on promoting women's active participation, hiring motivated women from different industries who wish to build careers in the digital field as full-time employees, and training them into DX human resources through a unique program. Of its approximately 900 employees, 82% are women, and many female employees support corporate DX.

Cocoo's strength lies in its corporate culture and philosophy that "each employee has a sense of ownership and takes proactive action," attracting employees with diverse backgrounds.

Through these achievements, Cocoo has received numerous awards related to women's active participation and D&I, including the 2nd place in the corporate ranking at the "Forbes JAPAN WOMEN AWARD 2023."

In its long-term management plan "VISION2030" formulated in 2023, the company is focusing on "Diversity & Inclusion," "Regional Revitalization," and "Business Partnerships" as key themes, aiming to become "No. 1 DX Human Resource Producing Company – Realizing improved productivity in Japan and creating a society where everyone can work with vitality."

Company Overview

Company Name: Cocoo Inc.

Location: 5F, Teikoku Shoin Bldg., 3-29 Kanda Jinbocho, Chiyoda-ku, Tokyo

Established: February 6, 2019

Representative: Yusuke Irie, Representative Director and CEO

Business Activities: <Human Resources x Digital Business> DX Consulting Business, EXCEL Joshi Business, Data Science Business, RPA Business, AI Business, Digital Marketing Business, IT Infrastructure Business, Education Business

URL: https://cocoo.co.jp/

<Inquiries Regarding This Matter>

Cocoo Inc.

【Contact for Media】

Public Relations Group, Maki Fukamachi

TEL: 080-7681-9473 (Mobile), 03-3527-1167 (Main) MAIL: prg@cocoo.co.jp

【Contact for "Sumadebi® Joshi" Service】

TEL: 03-3527-1167 (Main) MAIL: cocoo-info@cocoo.co.jp