IRIE Group Pinhole Incident Escalates, New Taipei City Government Receives 57 Refund Complaints
The New Taipei City Government has received 57 refund complaints regarding the IRIE Group's pinhole camera incident at a beauty clinic. The incident has eroded consumer trust, and the city is providing legal assistance.
📋 Article Processing Timeline
- 📰 Published: May 7, 2026 at 22:01
- 🔍 Collected: May 7, 2026 at 22:31 (30 min after Published)
- 🤖 AI Analyzed: May 8, 2026 at 01:47 (3h 15m after Collected)
Central News Agency
(Central News Agency reporter Huang Xu-sheng, New Taipei, 7th) The IRIE Group's pinhole incident has sparked public panic. The New Taipei City Government stated that as of today, a total of 57 refund complaints have been received, and legal consultation will be provided. Some consumers gathered at the Banqiao branch tonight to negotiate refunds, emphasizing that the incident has led to a breakdown of trust and significant psychological pressure.
At the IRIE Clinic's New Taipei Banqiao branch, a pinhole camera was allegedly found hidden in a smoke detector. New Taipei prosecutors and police yesterday brought in President Chang Ru-shan and 7 others. After overnight questioning, prosecutors this morning requested detention for Chang Ru-shan, Assistant Manager Zhang, and Vendor Xie on charges including illegal filming of sexual images. General Manager Liu was deemed not to require detention, and the prosecutor ordered NT$5 million bail and restriction from leaving the country.
Some consumers from the Banqiao branch formed a self-help community and gathered tonight at the store located in Jiangzicui, Banqiao District, to negotiate the scope and methods of refunds. Some consumers stated that the incident has affected their daily routines and work. Many victims have suffered from insomnia and emotional breakdowns, constantly worrying about whether their personal privacy has been leaked.
Irene, a victim from the Banqiao branch, said in an interview, "Knowing about the pinhole incident is terrifying, I cannot accept being filmed without my knowledge." No one wants to be inexplicably seen by others. This incident has already caused a collapse of trust, and the business violated the law first, so they should not make the refund process difficult.
During the negotiation, consumers demanded that IRIE Group not require them to waive their right to future legal action. Victims believe they cannot accept that their nude photos or videos may have already been leaked, and that taking a refund should not preclude them from suing.
New Taipei City Government's Legal Affairs Bureau issued a press release this evening stating that the city government has activated consumer protection measures. Consumer protection officers are accepting consumer complaints and assisting citizens in entering mediation procedures. As of today, 57 complaints have been accepted. Additionally, professional lawyers are providing legal consultation to help citizens understand the differences between criminal proceedings, incidental civil actions, and class actions; and cross-departmental integration of relevant information is underway to ensure citizens can find help. (Editor: Chang Ming-kun) 1150507
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(Central News Agency reporter Huang Xu-sheng, New Taipei, 7th) The IRIE Group's pinhole incident has sparked public panic. The New Taipei City Government stated that as of today, a total of 57 refund complaints have been received, and legal consultation will be provided. Some consumers gathered at the Banqiao branch tonight to negotiate refunds, emphasizing that the incident has led to a breakdown of trust and significant psychological pressure.
At the IRIE Clinic's New Taipei Banqiao branch, a pinhole camera was allegedly found hidden in a smoke detector. New Taipei prosecutors and police yesterday brought in President Chang Ru-shan and 7 others. After overnight questioning, prosecutors this morning requested detention for Chang Ru-shan, Assistant Manager Zhang, and Vendor Xie on charges including illegal filming of sexual images. General Manager Liu was deemed not to require detention, and the prosecutor ordered NT$5 million bail and restriction from leaving the country.
Some consumers from the Banqiao branch formed a self-help community and gathered tonight at the store located in Jiangzicui, Banqiao District, to negotiate the scope and methods of refunds. Some consumers stated that the incident has affected their daily routines and work. Many victims have suffered from insomnia and emotional breakdowns, constantly worrying about whether their personal privacy has been leaked.
Irene, a victim from the Banqiao branch, said in an interview, "Knowing about the pinhole incident is terrifying, I cannot accept being filmed without my knowledge." No one wants to be inexplicably seen by others. This incident has already caused a collapse of trust, and the business violated the law first, so they should not make the refund process difficult.
During the negotiation, consumers demanded that IRIE Group not require them to waive their right to future legal action. Victims believe they cannot accept that their nude photos or videos may have already been leaked, and that taking a refund should not preclude them from suing.
New Taipei City Government's Legal Affairs Bureau issued a press release this evening stating that the city government has activated consumer protection measures. Consumer protection officers are accepting consumer complaints and assisting citizens in entering mediation procedures. As of today, 57 complaints have been accepted. Additionally, professional lawyers are providing legal consultation to help citizens understand the differences between criminal proceedings, incidental civil actions, and class actions; and cross-departmental integration of relevant information is underway to ensure citizens can find help. (Editor: Chang Ming-kun) 1150507
Choose to stand with facts. Your every sponsorship is a force for protecting press freedom.
Download the Central News Agency "First-hand News" APP to stay updated with the latest news.
The text, images, and audio/video on this website may not be reproduced, publicly broadcast, publicly transmitted, or used without authorization.