Taipei's Tai Shing Market Customers Report Discomfort After Dining; Operator Apologizes and Launches Investigation

Central News Agency (Reporter Yang Shu-Min, Yu Xiao-Han, Jiang Ming-Yan, Taipei 6th) — After reports from the public about experiencing vomiting and diarrhea after dining at the buffet restaurant 'Tai Shing Market,' the Taipei City Health Bureau announced today that it has received two suspected food poisoning notifications. The operator stated that they extend their care and apologies for causing unease to customers and have launched an investigation.

According to the operator's official website, Regent International Hotels Group's buffet restaurant 'Tai Shing Market' is located in Dazhi, Taipei City, and is a Thai seafood-themed buffet restaurant. However, some citizens reported on Google reviews symptoms such as gastroenteritis, headaches, and body aches after dinner on April 29.

In response, the Taipei City Health Bureau stated that on the evenings of May 1 and 2, they received notifications from the New Taipei City Health Bureau regarding two individuals suspected of food poisoning. A total of two people who dined on the evening of April 29 sought medical attention on the morning of April 30 around 8 AM due to symptoms such as abdominal pain, fever, and diarrhea.

The Health Bureau stated that on May 2, personnel were dispatched to inspect the food preparation site and found one deficiency: staff preparing food were not wearing masks. The establishment was ordered to complete improvements by May 5, with a re-inspection scheduled as early as today. If non-compliance is still found during the re-inspection, it will be handled in accordance with food safety regulations. As there were no remaining samples from the same batch of food, no samples were collected for testing in this case.

Regent Hotels stated that they are deeply concerned about the recent reports of customers experiencing discomfort after dining at Tai Shing Market and sincerely extend their care and apologies for causing unease to customers. They proactively contacted affected customers at the first instance to inquire about their physical condition and provide necessary assistance and care.

Regent Hotels said that food safety and customer health have always been their primary principles. In addition to proactively cooperating with the Health Bureau's on-site inspection on May 2, they have immediately launched relevant investigations according to instructions. Currently, they have collected samples from relevant employees for testing to help clarify the cause of the incident.

Regarding public concern about a possible norovirus infection, Regent Hotels stated that they are awaiting confirmation from the health authorities' test results, will handle the matter carefully, and will not prejudge any conclusions. The restaurant is also simultaneously strengthening food safety operating procedures and environmental hygiene management, comprehensively reviewing all details to ensure a safe dining environment.

Regent Hotels stated that they will continue to cooperate with the supervisory authority's investigation progress and will uphold a responsible and cautious attitude, providing timely explanations to the public on related matters. (Editor: Xiao Bowen) 1150506

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