Taipei Medical University Deploys TAIP-X Smart Medical System in Eswatini to Drive Digital Transformation

Taipei Medical University (TMU) has launched its 'TAIP-X' smart medical platform in an Eswatini hospital, transforming paper-based records into a digital, streamlined healthcare system for the African nation.
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  • 📰 Published: April 28, 2026 at 15:56
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Taipei, April 28 (CNA) — The TAIP-X smart medical platform, developed by Taipei Medical University (TMU), has recently been introduced to a hospital in Taiwan's African ally, Eswatini. The outpatient information system is now officially online, transforming medical services that previously relied on paper and manual processes into a digitized, systematic smart clinic.

In a press release today, TMU noted that local hospitals in Eswatini often used paper medical records, making it difficult to retrieve history and requiring patients to shuttle between different examination units. Even after introducing basic electronic records previously, medical staff were often overwhelmed by both clinical and administrative tasks, posing challenges to efficiency and risk control.

TMU's Digital Innovation Center stated that building a smart clinic in Eswatini involved more than just computerizing paper workflows; it was about truly integrating the patient's journey. For example, smart displays in waiting areas now provide real-time updates on consultation numbers, progress, and pharmacy pickup status.

Inside the clinic, doctors can quickly retrieve medical records and issue orders via computer, with information synchronized instantly. In the pharmacy, the system automatically generates prescriptions and medication instructions, accompanied by pictorial icons to help patients clearly understand how to take their medicine.

TMU President Wu Mai-szu stated that this is a medical model that can be deployed across different countries. The introduction of TAIP-X has brought three major changes: First, data from physiological measurements to consultations are integrated, reducing duplication and manual errors. Second, data is shared in real-time across units with all operations logged. Third, previously fragmented processes from registration to medication pickup are unified on a single platform.

According to TMU data, during the trial period from March 23 to April 17, the system supported 352 outpatient visits, 94.3% of which were local residents, showing it has successfully integrated into the local healthcare system. The system features a 'dual-nation identity design' symbolizing the long-term partnership between Taiwan and Eswatini.

TMU Hospital has dispatched medical teams to Eswatini since 2009. The introduction of TAIP-X, which utilizes multi-network mechanisms to ensure stability even with limited infrastructure, marks a deepening of this cooperation. Future applications will include AI for medication safety, image interpretation assistance, chronic disease tracking, and infectious disease monitoring. (Editor: Wu Su-jou) 1150428