Taishin Securities Fails for the 3rd Time Post-Merger; APP System Busy, Advises Customers to Divert

Taishin Securities' "PhoneEZ" APP experienced system slowness again today due to integration issues after merging with Yuanfu Securities on April 6th, marking the third incident in just half a month for Taishin Securities. Investors were angered by the repeated failures. Taishin Securities, which became Taiwan's fourth-largest securities firm after the merger, has yet to resolve system integration problems during the initial consolidation period, leading to frequent disruptions.

On April 7th, the first business day after the merger, Taishin Securities reported issues with its order system, including timeouts and even incorrect transactions. Taishin Securities Chairman Chen Jun-hong admitted at the merger press conference that the merger was difficult and that there were "small troubles" with system integration.

On April 14th, Taishin Securities experienced system anomalies that resulted in an estimated 9,000 incorrect transactions, a historical record for the Taiwan stock market, with the actual incorrect amounts still being calculated. Today, it marks the third failure since the merger.