Yonghe Soy Milk Breakfast Shop Accused of Maggots on Tray; New Taipei Health Bureau Orders Rectification
A soy milk breakfast shop in Yonghe, New Taipei City, was accused by a customer of having maggots on a tray. The operator immediately apologized, issued a full refund, and undertook comprehensive cleaning and disinfection measures. The New Taipei Health Bureau conducted an inspection, found no pest traces, but ordered the shop to improve dust and pest control for food and utensils, and maintain equipment cleanliness, threatening fines if not rectified.
📋 Article Processing Timeline
- 📰 Published: April 12, 2026 at 16:57
- 🔍 Collected: April 12, 2026 at 18:00 (1h 3m after Published)
- 🤖 AI Analyzed: April 13, 2026 at 10:22 (16h 22m after Collected)
The operator announced today on social media that regarding a customer finding foreign objects on a tray while dining in the store, the store immediately apologized to the customer and issued a full refund at the time of the incident.
The operator stated that they deeply empathize and apologize for causing customer discomfort and a poor dining experience, and further extended their sincerest apologies to the customer. They also sincerely hoped for an opportunity to contact them, vowing to assume the store's due responsibility with utmost sincerity.
The operator indicated that immediately after the incident, they comprehensively reviewed and implemented improvement measures, including a thorough disinfection of the kitchen and dining environment, re-cleaning and disinfecting all trays, and inspecting and re-washing/disinfecting all tableware.
Yang Shu-chin, section chief of the Food and Drug Management Division of the Health Bureau, stated that upon learning of the incident, personnel were dispatched to conduct an inspection in accordance with the Good Hygiene Practice Regulations for Food. During the inspection, no traces of pests were found on the tableware or in the environment. The operator has been ordered to strengthen environmental hygiene and tray cleaning, and to implement employee training to prevent similar incidents from recurring.
She added that regarding deficiencies such as the lack of dust and insect prevention measures for food and utensils, and equipment not being kept clean, the Health Bureau has ordered the operator to rectify them within a specified period. If improvements are not completed by the deadline, a fine of NT$60,000 to NT$200 million may be imposed.
The operator stated that they deeply empathize and apologize for causing customer discomfort and a poor dining experience, and further extended their sincerest apologies to the customer. They also sincerely hoped for an opportunity to contact them, vowing to assume the store's due responsibility with utmost sincerity.
The operator indicated that immediately after the incident, they comprehensively reviewed and implemented improvement measures, including a thorough disinfection of the kitchen and dining environment, re-cleaning and disinfecting all trays, and inspecting and re-washing/disinfecting all tableware.
Yang Shu-chin, section chief of the Food and Drug Management Division of the Health Bureau, stated that upon learning of the incident, personnel were dispatched to conduct an inspection in accordance with the Good Hygiene Practice Regulations for Food. During the inspection, no traces of pests were found on the tableware or in the environment. The operator has been ordered to strengthen environmental hygiene and tray cleaning, and to implement employee training to prevent similar incidents from recurring.
She added that regarding deficiencies such as the lack of dust and insect prevention measures for food and utensils, and equipment not being kept clean, the Health Bureau has ordered the operator to rectify them within a specified period. If improvements are not completed by the deadline, a fine of NT$60,000 to NT$200 million may be imposed.