Frequent Elevator Breakdowns at Nangang Depot Social Housing; Taipei City Housing and Urban Renewal Center to Strengthen Inspections
Frequent elevator breakdowns at the Nangang Depot social housing complex in Taipei have sparked resident complaints. A total of 93 repair calls were made, with 44 in May alone. At a public meeting on the evening of June 3, the Taipei City Housing and Urban Renewal Center responded by ordering the main contractor and elevator company to conduct daily enhanced inspections.
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- 📰 Published: June 3, 2026 at 23:16
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(Central News Agency, reporter Liu Jianbang, Taipei, June 3) Frequent elevator breakdowns at the Nangang Depot social housing complex have recently caused resident dissatisfaction, prompting several elected officials to hold a public meeting on the evening of June 3. Residents reported that there have been 93 elevator repair calls, with 44 occurring last month alone. The Taipei City Housing and Urban Renewal Center responded by stating it will require the main contractor and elevator company to dispatch professional personnel for daily enhanced inspections.
According to information released by Taipei City Councilor Ho Meng-hua of the Democratic Progressive Party (DPP), the frequent elevator breakdowns at the Nangang Depot social housing complex have caused panic among residents. At the request of the elected officials, the Taipei City Government held a public meeting at the complex on the evening of June 3. Attendees included Kuomintang (KMT) Legislator Lee Yan-hsiu, Taipei City Councilors Li Ming-hsien and Chueh Mei-sha, and DPP Taipei City Councilor Ho Meng-hua.
During the meeting, residents stated that they had ridden in problematic elevators that were not taken out of service after being reported. They complained that the efficiency of handling faulty elevators was too slow, and that the management was fragmented, making it unclear whom to contact. They noted that there had been 93 elevator repair calls, including 44 in May of this year. The elevators have also experienced loud abnormal noises and sudden drops on multiple occasions.
The Taipei City Housing and Urban Renewal Center issued a press release in response, stating that the recent concentrated move-in and relocation of residents had increased the load on the elevators. Related anomalies have been addressed through repairs or part replacements. The center has required the main contractor and elevator company to dispatch professional personnel for daily enhanced inspections.
As for the elevator access control sensor equipment, optimization is expected to be completed by the end of June. A third-party review will be completed as soon as possible, followed by a survey report to be presented to the residents.
Regarding resident complaints about littering from heights and indoor smoking, the Taipei City Housing and Urban Renewal Center stated that if investigations confirm these are resident violations, they will be handled according to the lease agreement. If the actions are by non-residents, the cases will be transferred to the relevant authorities. The cloudy water quality was preliminarily determined to be caused by air bubbles in the water, and water tank cleaning and water quality testing will be conducted soon.
The Taipei City Housing and Urban Renewal Center stated that, in response to resident feedback on repair efficiency and on-site management, the site will follow the existing "162" spirit to strengthen the process of case acceptance, dispatch, tracking, and response. This will be combined with communication channels from the social housing cloud, management center, and neighborhood office to accelerate case processing. If inspections reveal that property management services do not meet contract specifications, actions will be taken according to the contract to maintain resident safety and living quality. (Editor: Hsiao Po-wen) 1150603
According to information released by Taipei City Councilor Ho Meng-hua of the Democratic Progressive Party (DPP), the frequent elevator breakdowns at the Nangang Depot social housing complex have caused panic among residents. At the request of the elected officials, the Taipei City Government held a public meeting at the complex on the evening of June 3. Attendees included Kuomintang (KMT) Legislator Lee Yan-hsiu, Taipei City Councilors Li Ming-hsien and Chueh Mei-sha, and DPP Taipei City Councilor Ho Meng-hua.
During the meeting, residents stated that they had ridden in problematic elevators that were not taken out of service after being reported. They complained that the efficiency of handling faulty elevators was too slow, and that the management was fragmented, making it unclear whom to contact. They noted that there had been 93 elevator repair calls, including 44 in May of this year. The elevators have also experienced loud abnormal noises and sudden drops on multiple occasions.
The Taipei City Housing and Urban Renewal Center issued a press release in response, stating that the recent concentrated move-in and relocation of residents had increased the load on the elevators. Related anomalies have been addressed through repairs or part replacements. The center has required the main contractor and elevator company to dispatch professional personnel for daily enhanced inspections.
As for the elevator access control sensor equipment, optimization is expected to be completed by the end of June. A third-party review will be completed as soon as possible, followed by a survey report to be presented to the residents.
Regarding resident complaints about littering from heights and indoor smoking, the Taipei City Housing and Urban Renewal Center stated that if investigations confirm these are resident violations, they will be handled according to the lease agreement. If the actions are by non-residents, the cases will be transferred to the relevant authorities. The cloudy water quality was preliminarily determined to be caused by air bubbles in the water, and water tank cleaning and water quality testing will be conducted soon.
The Taipei City Housing and Urban Renewal Center stated that, in response to resident feedback on repair efficiency and on-site management, the site will follow the existing "162" spirit to strengthen the process of case acceptance, dispatch, tracking, and response. This will be combined with communication channels from the social housing cloud, management center, and neighborhood office to accelerate case processing. If inspections reveal that property management services do not meet contract specifications, actions will be taken according to the contract to maintain resident safety and living quality. (Editor: Hsiao Po-wen) 1150603