Cloud Ace Begins Offering the Enterprise Work AI Platform "Glean™"

Cloud Ace Co., Ltd. (Headquarters: Chiyoda-ku, Tokyo; President and CEO: Yoshikuni Yoshikuni) announced today that it has begun offering "Glean™", an enterprise Work AI platform provided by Glean Technologies, Inc. (Headquarters: California, USA; Founder & CEO: Arvind Jain), as of March 30, 2026. In conjunction with this, Cloud Ace will strongly support AI utilization and knowledge integration for Japanese companies as a "Resale Partner" and "Service Partner" for the service.

Background of Service Launch: The "Information Silos" and "AI Utilization Hurdles" Faced by Companies With the advancement of Digital Transformation (DX), many companies have introduced over 100 SaaS applications. However, this has also led to the serious issue of "information silos," where data is dispersed across various tools. Significant time is spent on information retrieval in daily operations, hindering swift decision-making. Furthermore, while many companies are now implementing generative AI, they are encountering "AI utilization hurdles," such as not being able to obtain accurate answers based on internal company data, or limited utilization due to security concerns.

What is the Enterprise Work AI Platform "Glean"? Glean is a Work AI platform developed for enterprises that fundamentally solves challenges like the aforementioned "information silos" and "AI utilization hurdles." Adopted by growing companies worldwide, it enables integrated information retrieval through advanced search, as well as task automation via AI assistants and AI agents, all in a seamless manner.

Features of Glean ⚫︎ Advanced Search (Glean Search) Instantly identifies necessary information with intuitive operation, across over 100 major SaaS applications widely used in enterprises.

⚫︎ AI Assistant (Glean Assistant) Leveraging a rich enterprise knowledge graph composed of internal knowledge graphs and personal graphs, it provides accurate answers with up-to-date context, summarizes documents, creates content drafts, and even executes specific actions. It consistently displays links to the source information, suppressing AI-specific hallucinations.

⚫︎ Business Automation Agents (Glean Agents) Autonomously executes and automates complex business processes spanning multiple tools through natural language instructions.

⚫︎ Rapid Deployment Connects with over 100 major SaaS applications widely used in enterprises via no-code, enabling deployment to a practical operational level in just a few days.

⚫︎ Understanding of People, Organizations, Roles, and Permissions Analyzes relationships between information, people, processes, and workflows using deep learning, accumulating organization-specific context. For example, even if sales and engineering search for the same keyword, it provides personalized answers tailored to their respective positions and project contexts.

⚫︎ High Security Standards Meets the stringent security requirements demanded by Japanese companies. Security and governance are core to the platform, and it respects existing access permissions set in tools, thus eliminating the risk of information leakage.