What is the Management Method for Overseas Remote Teams? Insight Academy Releases Video Explaining Challenges and Countermeasures for Cross-Cultural Communication

Insight Academy Co., Ltd. (Headquarters: Shimbashi, Minato-ku, Tokyo, Representative: Kim Jinseop), which operates a global human resource development and training business, has released a summary video for the course "Effective Communication with Overseas Remote Members," which teaches cultural differences and practical management methods for overseas remote teams.

In remote work with overseas teams, issues such as missed reports and misalignments in understanding tend to arise due to differences in culture and values.

This course explains the background of communication challenges arising from cross-cultural differences, as well as specific management techniques directly applicable to practical work, such as how to proceed with projects and establish reporting systems.

This summary video can be viewed for free by anyone without membership registration.

Overview of the Course "Effective Communication with Overseas Remote Members"

With the spread of remote work, overseas management for Japanese companies has changed significantly from before. 

Previously, there was a tendency to rely on face-to-face communication even when distances were far, but going forward, it is required to manage overseas bases with remote work as the premise, while combining face-to-face and remote interactions. 

In this course, the instructor, a management consultant who has supported Japanese companies' overseas expansion, explains the challenges of overseas team management that arise with the introduction of remote work, and their specific solutions from a practical perspective.

For example, in work with overseas teams, "missed problem reports" can occur frequently.

Behind this lies differences in cultural communication styles. 

In parts of Asia and Africa, there is a tendency to withhold information that is difficult to convey, out of respect for the other person's face.

On the other hand, in individualistic cultures such as the United States and Canada, reporting may be delayed because individuals try to solve problems themselves first.

Within the course, specific management techniques such as "breaking down projects, visualizing progress, and ensuring regular reporting" are clearly explained to address challenges arising from such cultural backgrounds. 

This content is highly recommended for anyone involved in overseas business and collaborating remotely with local bases.

Course Structure

EP1: How to surface problems occurring remotely
・Self-introduction & overall lecture structure
・Why should we master remote work now?
・Japanese companies' reluctance towards remote work

EP2: How to enhance team cohesion while working remotely
・How does work change with remote work?
・3 "walls" encountered in remote work

EP3: How overseas management changes with remote work
・4 requirements necessary for remote work
・Remote tools that should be introduced immediately

EP4: The necessity of seriously engaging in remote work
・Problems with remote dialogue
・Learn from Silicon Valley companies
・Utilize 1-on-1 meetings

EP5: Best practices for remote work
・3 essential elements for progress management
・Basic etiquette for progress management
・Optimal software for progress management

EP6: Remote communication with overseas members
・Why are problem reports delayed?
・Preventing missed reports
・Overcoming differences in the perception of "deadlines"

EP7: Tips for effective phone and video conferences
・Basic etiquette for remote meetings
・How to maximize the benefits of remote meetings?

EP8: Grasping progress information and task management
・Casual meetings are indispensable for remote work
・Specific methods to enhance cohesion

Instructor Introduction

Rochelle Kopp
President, Japan Intercultural Consulting

A management consultant specializing in cross-cultural communication, HR management, leadership, and organizational revitalization. Graduated from Yale University and holds an MBA from the University of Chicago Booth School of Business.
After working at the Tokyo headquarters of a major financial institution, she supports Japanese companies expanding overseas and overseas companies' bases in Japan. Her books include "The Dignity of English" and "How Japanese Companies Can Acquire the Speed of Silicon Valley."

What is the "Cross-Cultural Management Skills" Series?

To lead a business to success in a target country, it is essential to collaborate with people in that country (subordinates, colleagues, superiors, clients, partners, etc.) and generate synergy.
It is required to understand and practice how to build trust relationships with people in the target country. INSIGHT ACADEMY strengthens cross-cultural management skills through systematic explanations by instructors with extensive management experience in various countries and in Japan.

What is "INSIGHT ACADEMY E-learning," a Specialized Program for Global Human Resource Development?

Insight Academy is a specialized company in global human resource development, offering "INSIGHT ACADEMY E-learning," a specialized program for global human resource development, and has handled the development of over 10,000 global human resources from more than 200 major listed companies.

The biggest feature of "INSIGHT ACADEMY" is its specialized program for global human resource development, which consolidates the knowledge of approximately 11,000 overseas business experts to systematically strengthen the skills, mindset, and application abilities required for global business (1. Global Mindset, 2. Cross-Cultural Management Skills, 3. Business Knowledge, 4. Understanding of Overseas Business Environments, 5. Practical Language Skills, 6. Practical Application Skills).

Furthermore, it is possible to design customized training programs on a "country-by-country" basis.

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For those in charge, we offer a "2-week free trial of E-learning" allowing you to view all of our over 160 courses.

Please take this opportunity to try it out!

Company Profile

Insight Academy Co., Ltd.

Headquarters: Shimbashi Place 7F, 1-12-9 Shimbashi, Minato-ku, Tokyo 105-0004
Representative Director: Kim Jinseop
Established: December 1, 2019
Capital: 95 million yen
Company Website URL: https://client.insighta.co.jp/
Business Description: Global human resource development and training services.

‐ INSIGHT ACADEMY "E-learning": https://client.insighta.co.jp/service/e-learning

‐ INSIGHT ACADEMY "Training": https://client.insighta.co.jp/service/interactive_training
‐ INSIGHT ACADEMY "Language": https://client.insighta.co.jp/service/language