Wanting to Increase Occasions of 'I Was Saved Because You Came Right Away' | Dreaming Big: Aiming to Be the Number 1 Plumber in Japan

Our company supports April Dream, which aims to make April 1st a day to share dreams. This press release is the dream of Clear Life Co., Ltd.

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■ Dream to Realize Through On-Demand Plumbing Repair Service

We want to contribute to society by protecting the safety of water, a vital lifeline, and maintaining an environment where it can be used with peace of mind.

Furthermore, we hope to realize a service that is loved by the local community, not just by providing on-demand repairs, but by becoming a 'plumbing service that is easy to consult with' and a 'plumbing service that comes immediately with just one phone call.'

We are working to train our service staff with the goal of becoming a trusted, community-based plumbing service.

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■ The 'True Value' Required in Emergencies

Water leaks and toilet clogs happen suddenly, out of the blue.

In many cases, it's an urgent situation where we need you to come right away.

Clear Life Co., Ltd.'s 'Mizu no Kyukyu Tai' (Water Emergency Service) is a plumbing service that rushes to such emergencies.

We provide on-site support 24 hours a day, 365 days a year.

Water-related problems don't happen frequently.

However, troubles like 'the faucet won't stop running!' or 'the toilet is clogged and unusable!' can occur suddenly.

We believe that the 'greatest value expected of our company' is to always maintain a system capable of providing on-site repairs when such issues arise.

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■ Customer Anxieties Felt On-Site

In our interactions with many customers on-site, there are words we've heard many times.

'I didn't know who to call,' and 'I was worried if they were a trustworthy plumber.'

In an era where you can find many plumbers by searching online, the reality is that plumbers ranking high in search results are not always those you can confidently choose in a pinch.

We also frequently hear customer concerns like, 'Is the repair being done properly?' and 'Are the charges fair?'

To alleviate these anxieties, Mizu no Kyukyu Tai conducts post-repair checks, provides explanations, and offers pre-repair estimates.

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■ Initiatives to Eliminate Customer Anxiety

Recently, we've seen news about scammy operators in the plumbing repair industry.

Furthermore, there are many new entrants, and operators with low technical skills also exist.

Precisely because it's an industry with such anxieties, we realized the need not just to 'simply respond,' but to 'eliminate anxiety *before* customers even need to choose us.'

One of these initiatives is our in-house flyer distribution service.

Instead of outsourcing to external distributors, our own staff distribute flyers while observing the neighborhood. This allows us to build relationships with the community face-to-face, fostering trust and making us a service customers can rely on.

Paper flyers might not always catch your eye.

However, having them on hand when you need them provides peace of mind, leading to thoughts like, 'I can rely on Mizu no Kyukyu Tai, my usual choice,' or 'Someone nearby will come to help.'

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■ Addressing the Opaque Industry

It's a fact that in the on-demand service industry, including plumbing repairs, customers have always been plagued by anxieties such as 'unclear pricing,' 'not knowing if the work is truly necessary,' and 'fear of high costs.'

Precisely because it's such an opaque industry, we believe it's most important to first remove customer anxieties from their perspective.

Driven by this sentiment, we offer a 'free on-site estimate' service, even if it results in a deficit.

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■ Initiatives for Transparency

As part of our efforts to alleviate customer anxiety, we at Mizu no Kyukyu Tai actively publish 'case studies' and 'helpful information,' striving to communicate clearly on our website.

By allowing customers to know in advance 'what kind of work will be done?' and 'what is the estimated cost?', we enable them to visualize the services provided and strive to create an environment where they can request our services with confidence.

To ensure customers can use our plumbing repair services with even greater peace of mind, we will strengthen the publication of before-and-after case studies and pricing examples in the future, aiming for even more transparent information dissemination.

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■ A Message from the Representative

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[Representative Director: Yuichi Yamashita]

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Company Overview

Company Name: Clear Life Co., Ltd.

Head Office Address: 530-0043, 4-5-3 Tenma, Kita-ku, Osaka-shi, Osaka Prefecture

Representative Director: Yuichi Yamashita

▶Mizu no Kyukyu Tai WEB Site: https://clearlife-net.com/

▶Company Overview: https://clearlife-net.com/company/

▶Mizu no Kyukyu Tai Official X: https://twitter.com/clearlife24