56% of Crypto Users Experience Transfer Problems, Clabo Inc. Survey Reveals
A survey conducted by Clabo Inc. targeting 746 experienced cryptocurrency users revealed that 56.0% have encountered transfer problems. The main causes were 'unexpectedly high fees' (25.3%) and 'transaction delays' (18.0%). The problem rate was particularly high among users in their 20s, at 75.2%, and a trend was identified where mistakes surge for those with 2-3 years of investment experience, a period when they are 'getting used to the operations.' In response, the company urges users to establish careful transfer workflows.
📋 Article Processing Timeline
- 📰 Published: May 19, 2026 at 19:10
- 🔍 Collected: May 19, 2026 at 10:31
- 🤖 AI Analyzed: May 20, 2026 at 02:07 (15h 35m after Collected)
Clabo Inc. conducted a 'Survey on the Causes and Realities of Cryptocurrency Transfer Troubles' among 746 experienced crypto users. The results showed that 56.0% of users have experienced some form of transfer issue, with many facing 'unexpectedly high fees' (25.3%) or 'long delays in reflection' (18.0%). A serious risk structure was highlighted, with the trouble rate for users in their 20s reaching 75.2%, and mistakes sharply increasing for those with 2-3 years of investment experience, a time when they are 'getting used to operations.' The report also details a trend where users who combine short-term trading and long-term holding are more prone to significant financial damage, and that about 23% of users repeatedly experience multiple types of trouble.
According to the survey, 418 out of the 746 crypto users, or 56.0%, have experienced a transfer problem. This figure clearly illustrates how much caution is required for transfer operations. Notably, 172 users, accounting for 23.1% of the total, have faced different types of trouble on multiple occasions. 44.0% of users reported no trouble experience.
The most common issue was 'fees being higher than expected,' at 25.3%. This is due to the mechanism where transaction fees (gas fees) fluctuate based on blockchain congestion, causing many users to be confused when they pay higher costs than initially displayed. Especially during a bull market, costs can far exceed expectations.
The next most prominent trouble was 'transaction not being reflected for a long time after sending,' reported by 18.0%. This is due to a variety of factors beyond the user's control, such as network congestion or exchange processing delays. The waiting time until receipt confirmation causes significant psychological anxiety for users.
By age group, the trouble rate for those in their 20s is extremely high at 75.2%, meaning three out of four have made some kind of mistake. This suggests a gap between young people's active adoption of new services and their ability to handle the complexity of transfer infrastructure. A frequently occurring issue, especially among those in their 20s and 30s, is 'sending funds to the wrong network.' The proliferation of different networks for the same currency, such as Ethereum, Layer 2s, and BSC, makes it difficult for beginners to distinguish between them.
Conversely, the trouble experience rate tends to decrease for users aged 50 and over. It was 34.2% for those in their 50s and 35.4% for those in their 60s, less than half the rate of the 20s group, suggesting more cautious transfer practices.
According to the survey, 418 out of the 746 crypto users, or 56.0%, have experienced a transfer problem. This figure clearly illustrates how much caution is required for transfer operations. Notably, 172 users, accounting for 23.1% of the total, have faced different types of trouble on multiple occasions. 44.0% of users reported no trouble experience.
The most common issue was 'fees being higher than expected,' at 25.3%. This is due to the mechanism where transaction fees (gas fees) fluctuate based on blockchain congestion, causing many users to be confused when they pay higher costs than initially displayed. Especially during a bull market, costs can far exceed expectations.
The next most prominent trouble was 'transaction not being reflected for a long time after sending,' reported by 18.0%. This is due to a variety of factors beyond the user's control, such as network congestion or exchange processing delays. The waiting time until receipt confirmation causes significant psychological anxiety for users.
By age group, the trouble rate for those in their 20s is extremely high at 75.2%, meaning three out of four have made some kind of mistake. This suggests a gap between young people's active adoption of new services and their ability to handle the complexity of transfer infrastructure. A frequently occurring issue, especially among those in their 20s and 30s, is 'sending funds to the wrong network.' The proliferation of different networks for the same currency, such as Ethereum, Layer 2s, and BSC, makes it difficult for beginners to distinguish between them.
Conversely, the trouble experience rate tends to decrease for users aged 50 and over. It was 34.2% for those in their 50s and 35.4% for those in their 60s, less than half the rate of the 20s group, suggesting more cautious transfer practices.