Only 29.4% Have Fully Enabled 2FA: Survey Reveals “Too Much Hassle” as a Security Barrier｜Clabo Inc.

Clabo Inc. (headquartered in Minato-ku, Tokyo; CEO: Ikuma Ueno) conducted a survey of 746 people with cryptocurrency investment experience on their awareness and implementation of security measures, particularly two-factor authentication (2FA). The survey found that only 29.4% of investors had enabled 2FA across all services they use. Although many recognize the importance of security, 43.7% admitted that they know it matters but find it troublesome, highlighting a risky tendency to prioritize short-term convenience over safety. Among investors holding less than 10,000 yen in crypto assets, roughly half were effectively unprotected, showing that complacency driven by small account balances may be increasing hacking risk. The report also explains that people in their 50s had the highest non-adoption rate across all age groups, while investors holding 5 million yen or more were more likely to implement thorough protection, revealing a clear security gap by asset size. In a cryptocurrency market governed by self-responsibility, skipping a setup process that takes only a few minutes can lead to the risk of losing all assets. The report warns users of this danger and presents essential defensive measures that all users should take. The largest group in the survey, at 44.6%, consisted of investors who had enabled 2FA on only some of their crypto-related services. This reflects a limited security mindset in which many investors believe protecting their main exchange is enough. However, attackers persistently target weak points. If even one account or service has a security gap, other assets and personal information may be exposed as well. The belief that “the important places are protected” can itself become a major vulnerability. Another 19.8% of investors had not enabled 2FA at all, while 6.2% said they did not know what two-factor authentication was. Together, these groups account for 26.0%, meaning around one in four investors is participating in the market while largely defenseless. If their password is leaked, they face the constant risk of losing all assets instantly. In today’s crypto market, 2FA should be treated not as a recommendation but as a mandatory safeguard. When asked for their honest views on security measures, 43.7% of investors answered that they know security is important but find it troublesome. Among those who enabled 2FA only on some services, that figure rose to 59.5%. This shows that many investors understand the importance of 2FA but fail to complete setup across all services, often due to the inconvenience of managing authentication apps for multiple exchanges and wallets. Each new service also requires additional 2FA setup, causing many users to fall behind operationally. Another 7.4% said they do not pay much attention to security, reflecting a typical normalcy bias. Among small-scale investors holding less than 10,000 yen, the share who said they do not care much rose to 18.7%. These users may believe they will not be targeted because the amount is small, but attackers often choose targets based on weak defenses rather than asset size. By asset amount, the survey showed that investors with smaller holdings are more likely to neglect security. Among those holding less than 10,000 yen, 31.6% had not enabled 2FA and 16.1% did not know about it, meaning 47.7% were unprotected. Even small balances can create risk if a security gap becomes a foothold for attacks on personal information or linked services. The report recommends that even small-scale investors make strong security habits standard from the beginning. In contrast, among investors holding more than 5 million yen, 56.0% had enabled 2FA on all services, about twice the 27.1% rate seen among those holding less than 10,000 yen. This indicates a clear correlation between asset size and security awareness. Investors managing larger sums appear to understand that unauthorized access can cause devastating losses and are more willing to spend time building layered defenses. The survey was conducted online on April 10, 2026, targeting men and women in Japan who currently invest in or have invested in cryptocurrency. The number of valid responses was 746, and the survey was conducted by Clabo Inc. Questions covered investment experience, years of experience, total crypto holdings, 2FA setup status, and honest views on security measures. The report is for informational purposes only and does not constitute investment solicitation or advice. Cryptocurrency investment involves high risk, and investment decisions should be made at one’s own responsibility. Clabo also provides consultation on wallet recovery, security measures, asset protection procedures, and cryptocurrency-related issues. For fraud and other troubles, the company also suggests using public consultation channels such as the police consultation line #9110, the consumer hotline 188, and the fraudulent investment consultation line 0570-050-588.