"Sumasapo-go" Smartphone Support Vehicle to Start Operation in April!

Starting April 1st, we will begin digital utilization support services using our dedicated vehicle, the "Smartphone Support Vehicle (Sumasapo-go)." By providing detailed support for smartphone and other digital technology challenges as we tour public facilities and other locations in the community, we aim to create an environment where everyone, especially seniors, can use digital tools with peace of mind, realizing a digital society where no one is left behind.

Features and Selling Points

・Sumasapo-go offers two services: consultations regarding smartphone and other digital technology utilization, and participation in digital utilization workshops.

・We will tour 16 locations within the city, including the City Hall and various community centers, on the 1st to 4th Wednesdays and Thursdays of each month. Sessions are divided into morning and afternoon, and consultations are available to anyone without a reservation.

・Specialized staff will provide thorough support, from basic smartphone operations to online procedures and My Number related procedures.

・Online workshops will be conducted using monitors installed inside the vehicle. Participants can choose from a wide range of content, from introductory to advanced levels, depending on their goals and skill level (application required, 45 minutes per workshop).

・We also plan to offer outreach services for events on weekends and to mountainous areas. Through consultations and workshops utilizing the mobility of our dedicated vehicle, we will promote digital utilization and contribute to a safe and comfortable life.

・Digital support staff, who were previously assigned to 12 facilities such as community centers until fiscal year 2025, will be consolidated to four facilities from fiscal year 2026: Okabe Branch Office (Tuesdays), Lifelong Learning Center (Wednesdays), Aoshima Kita Community Center (Thursdays), and Takasu Community Center (Fridays). They will be assigned to each facility once a week (Hours: 9:00 AM - 1:00 PM).

Details

Implementation Dates: 1st to 4th Wednesdays and Thursdays of each month (excluding facility closing days)

Time: Morning Session / 9:00 AM - 12:00 PM, Afternoon Session / 1:30 PM - 4:30 PM

Locations: City Hall, Okabe Branch Office, various Community Centers, Lifelong Learning Center,

　　　　　Roadside Station Yutori Esetoya, Welfare Center "Kismile," Senior Welfare Center "Fumien"

Fee: Both consultations and workshops are free. For details, please refer to the attached flyer.

【Media Inquiries】

April 1st (Wed) 9:00 AM - 12:00 PM (Setoya Community Center)

　　　　　　　　1:30 PM - 4:30 PM (In front of Fujieda City Hall)