Circulation and PKSHA Launch AI-First Inside Sales Solution Turning Professional Expertise into AI
Circulation Inc. and PKSHA Technology Inc. have partnered to launch the "AI Powered Pro Service," a series that implements the advanced expertise of professionals into AI. The first offering, "AI Powered Pro for Inside Sales," digitizes the thought processes of top sales performers, allowing AI to autonomously handle tasks from customer research to personalized email creation. In preliminary trials, the service improved the appointment acquisition rate from 1.7% to 2.8%.
📋 Article Processing Timeline
- 📰 Published: May 21, 2026 at 20:30
- 🔍 Collected: May 21, 2026 at 12:01
- 🤖 AI Analyzed: May 21, 2026 at 12:12 (11 min after Collected)
Circulation Inc. (Location: Shibuya-ku, Tokyo; President and CEO: Yu Fukuda; hereinafter "Circulation"), which operates a professional sharing business utilizing the experience and expertise of over 30,000 professional talents, has partnered with its group company PKSHA Technology Inc. (Location: Bunkyo-ku, Tokyo; Representative Director: Katsuya Uenoyama; hereinafter "PKSHA"). Together, they are launching the "AI Powered Pro Service" series, a new initiative to maximize the advanced expertise of professionals through AI. As the first installment, "AI Powered Pro for Inside Sales," which eliminates dependency on individual skills in sales organizations and maximizes outcomes, is available starting today.
Fusing Organizational Knowledge with the AI Powered Pro Service to Create an 'Autonomously Driven Mechanism' via AI
■ Background of the 'AI Powered Pro Service' Launch
In many companies, a common challenge in specialized operations such as sales, human resources, marketing, and consulting is that the judgment and ingenuity required to generate high results tend to remain tied to individual experience and are not sufficiently circulated or shared within the organization. As a result, inconsistencies arise in the quality of customer interactions and decision-making, creating a structure that makes it difficult to improve the learning speed of the entire organization and the reproducibility of results.
Historically, disseminating this high level of professional expertise throughout an organization required direct human intervention, and constraints on physical man-hours and time limited the extent to which companies could benefit from this knowledge.
"AI Powered Pro," deployed by Circulation and PKSHA, is a service that solves this structural issue. It extracts the top-tier thinking power of professional talents and the tacit knowledge lying dormant within a company, directly implementing it into the front-line workflow as an AI "mechanism." This elevates specialized judgments, previously dependent on individuals, into "organizational knowledge," simultaneously achieving both high reproducibility and overwhelming productivity improvements on a company-wide level.
This service does not aim for AI to replace professional talent. Instead, by positioning AI between the expertise of professionals and front-line staff to eliminate friction in judgment and decision-making, it aims to build an environment where everyone in the organization can focus on more essential creative tasks and customer dialogues. Individual expertise is not buried but utilized with higher resolution across the organization, leading to sustained enhancement of customer value.
■ Overview of the First Release: 'AI Powered Pro for Inside Sales'
The first release, "AI Powered Pro for Inside Sales," is not merely an email creation tool. It identifies the "deep hypothesis building for customers" and "criteria for approach strategies" held by top players in the sales field, applies them to the business strategies and operational processes of specific customers, and transplants them into AI. This reconstructs the entire sales flow into an autonomously executed workflow.
Circulation has already used itself as a testing ground, proactively applying this service to the "personalized email creation process" within the inside sales flow, which typically carries a high man-hour burden and is prone to differences in staff skills. Professional talents were deeply involved from the design stage, implementing their perspectives into the AI as highly accurate thought logic. As a result, while the AI took over the "customer research, email creation, and history entry" tasks—which previously required about 7 minutes per email—the appointment acquisition rate improved from 1.7% to 2.8%. The number of appointments acquired with the same man-hours increased to 130%, with an expected annual sales impact of approximately 200 million yen.
This reproducibility of organizational results is the greatest value this service provides to companies. As the expertise of professional talent spreads throughout the organization via AI, companies can break free from dependency on individual skills and accelerate sustainable growth. This mechanism, where expertise continuously contributes more broadly and deeply to a company's value creation via AI, embodies the "co-evolution of humans and AI" that Circulation and PKSHA aim for—achieving both sustainable corporate growth and increased added value for workers.
■ Introduction of Professional Talent Driving the AI Powered Pro Service
Circulation leverages the experience and expertise of over 30,000 professional talents to solve corporate management issues.
Mr. Nozomu Iino
A professional talent with a track record of leading numerous businesses to success, from the launch of the AI media Ledge.ai to monetizing the consulting business as an executive officer, and achieving an ARR of 100 million yen in the first year of founding. With on-the-ground driving force that goes beyond strategy formulation, he provides hands-on support for new business ideation, prototype development, and internal penetration of generative AI, ranging from major corporations like Microsoft and SONY to small and medium-sized enterprises. Possessing the business acumen to turn cost centers profitable, along with advanced technology
Fusing Organizational Knowledge with the AI Powered Pro Service to Create an 'Autonomously Driven Mechanism' via AI
■ Background of the 'AI Powered Pro Service' Launch
In many companies, a common challenge in specialized operations such as sales, human resources, marketing, and consulting is that the judgment and ingenuity required to generate high results tend to remain tied to individual experience and are not sufficiently circulated or shared within the organization. As a result, inconsistencies arise in the quality of customer interactions and decision-making, creating a structure that makes it difficult to improve the learning speed of the entire organization and the reproducibility of results.
Historically, disseminating this high level of professional expertise throughout an organization required direct human intervention, and constraints on physical man-hours and time limited the extent to which companies could benefit from this knowledge.
"AI Powered Pro," deployed by Circulation and PKSHA, is a service that solves this structural issue. It extracts the top-tier thinking power of professional talents and the tacit knowledge lying dormant within a company, directly implementing it into the front-line workflow as an AI "mechanism." This elevates specialized judgments, previously dependent on individuals, into "organizational knowledge," simultaneously achieving both high reproducibility and overwhelming productivity improvements on a company-wide level.
This service does not aim for AI to replace professional talent. Instead, by positioning AI between the expertise of professionals and front-line staff to eliminate friction in judgment and decision-making, it aims to build an environment where everyone in the organization can focus on more essential creative tasks and customer dialogues. Individual expertise is not buried but utilized with higher resolution across the organization, leading to sustained enhancement of customer value.
■ Overview of the First Release: 'AI Powered Pro for Inside Sales'
The first release, "AI Powered Pro for Inside Sales," is not merely an email creation tool. It identifies the "deep hypothesis building for customers" and "criteria for approach strategies" held by top players in the sales field, applies them to the business strategies and operational processes of specific customers, and transplants them into AI. This reconstructs the entire sales flow into an autonomously executed workflow.
Circulation has already used itself as a testing ground, proactively applying this service to the "personalized email creation process" within the inside sales flow, which typically carries a high man-hour burden and is prone to differences in staff skills. Professional talents were deeply involved from the design stage, implementing their perspectives into the AI as highly accurate thought logic. As a result, while the AI took over the "customer research, email creation, and history entry" tasks—which previously required about 7 minutes per email—the appointment acquisition rate improved from 1.7% to 2.8%. The number of appointments acquired with the same man-hours increased to 130%, with an expected annual sales impact of approximately 200 million yen.
This reproducibility of organizational results is the greatest value this service provides to companies. As the expertise of professional talent spreads throughout the organization via AI, companies can break free from dependency on individual skills and accelerate sustainable growth. This mechanism, where expertise continuously contributes more broadly and deeply to a company's value creation via AI, embodies the "co-evolution of humans and AI" that Circulation and PKSHA aim for—achieving both sustainable corporate growth and increased added value for workers.
■ Introduction of Professional Talent Driving the AI Powered Pro Service
Circulation leverages the experience and expertise of over 30,000 professional talents to solve corporate management issues.
Mr. Nozomu Iino
A professional talent with a track record of leading numerous businesses to success, from the launch of the AI media Ledge.ai to monetizing the consulting business as an executive officer, and achieving an ARR of 100 million yen in the first year of founding. With on-the-ground driving force that goes beyond strategy formulation, he provides hands-on support for new business ideation, prototype development, and internal penetration of generative AI, ranging from major corporations like Microsoft and SONY to small and medium-sized enterprises. Possessing the business acumen to turn cost centers profitable, along with advanced technology
FAQ
Who developed AI Powered Pro for Inside Sales?
It was jointly developed and provided by Circulation Inc. and PKSHA Technology Inc.
Which inside sales tasks does it automate?
The AI automates workflows such as customer research, hypothesis building, personalized email creation, and history entry.
What is the impact on appointment rates?
In preliminary trials, it increased the appointment rate from 1.7% to 2.8% and boosted appointments by 130% with the same labor.