CINC Launches 'AI Misinformation Check Service' to Diagnose and Improve Risks on Generative AI
Key facts
- CINC Launches 'AI Misinformation Check Service' to Diagnose and Improve Risks on Generative AI
- CINC has launched an 'AI Misinformation Check Service' to diagnose whether companies are being accurately portrayed on generative AI platforms such as ChatGPT, Gemini, and Perplexity. The service categorizes misinformation types, investigates root causes, supports improvement strategies, and provides ongoing monitoring.
- Source: PR Times
- Date: June 9, 2026
Direct answer
CINC has launched an 'AI Misinformation Check Service' to diagnose whether companies are being accurately portrayed on generative AI platforms such as ChatGPT, Gemini, and Perplexity. The service categorizes misinformation types, investigates root causes, supports improvement strategies, and provides ongoing monitoring.
- Citation
- CINC Launches 'AI Misinformation Check Service' to Diagnose and Improve Risks on Generative AI (June 9, 2026), PR Times
- Source
- PR Times
- Date
- June 9, 2026
CINC has launched an 'AI Misinformation Check Service' to diagnose whether companies are being accurately portrayed on generative AI platforms such as ChatGPT, Gemini, and Perplexity. The service categorizes misinformation types, investigates root causes, supports improvement strategies, and provides ongoing monitoring.
📋 Article Processing Timeline
- 📰 Published: June 9, 2026 at 22:00
- 🔍 Collected: June 9, 2026 at 13:21
- 🤖 AI Analyzed: June 11, 2026 at 13:30 (48h 9m after Collected)
CINC (Headquarters: Minato-ku, Tokyo; President and CEO: Tomonori Ishimatsu) has announced the launch of its 'AI Misinformation Check Service,' designed to diagnose whether generative AI platforms are providing incorrect information about a company or its products and services.
Using CINC's proprietary 'AI Misinformation Check Function,' the service reports on inaccuracies or inappropriate contextual mentions generated by platforms such as ChatGPT, Gemini, Perplexity, AI Mode, and AI Overviews. The diagnostic service is available as a standalone offering.
Furthermore, when combined with AI Search Optimization (GEO/LLMO) consulting, CINC provides end-to-end support, including the design and execution of improvement strategies and post-implementation monitoring. This helps companies and brands ensure they are recommended within the appropriate context by generative AI.
While the use of ChatGPT, Gemini, and Perplexity has become routine, risks of generative AI providing incorrect information—such as suggesting obsolete product models or outdated pricing—have become apparent. This occurs because AI tends to reference a variety of information across the web, including press releases, reviews, and comparison sites, in addition to official corporate websites.
1: Cross-platform checks of company information on major generative AI.
After registering correct information about a company or its products, the service sends consistent prompts to major AI platforms to cross-examine their responses.
2: Categorizing misinformation and prioritizing responses.
The service categorizes responses into seven types, including 'accurate,' 'mixed timeliness,' 'contextual mismatch,' 'incomplete,' 'inaccurate,' 'hallucination,' and 'no information.'
3: Investigating citation URLs and sources to drive improvements.
The service investigates the sources likely causing the misinformation and proposes actionable improvements.
4: Continuous monitoring of changes after measures are implemented.
After corrective measures are taken, the service periodically verifies AI responses to ensure they maintain the appropriate context.
FAQ
CINCのAI誤情報チェックサービスで診断可能な主要AIは何ですか？
ChatGPT、Gemini、Perplexity、AI Mode、およびAI Overviewsを対象としています。
AIの回答誤りはどのように分類されますか？
正確、鮮度混在、文脈ズレ、不完全、不正確、ハルシネーション、情報なしの7段階で分類されます。
本サービスにはどのような支援が含まれますか？
生成AI上の誤情報リスクの診断に加え、コンサルティング契約により改善施策の設計、実行支援、施策実施後のモニタリングを包括的に提供します。
なぜ企業にとって生成AI上の誤情報が問題なのですか？
販売機会の損失、ブランドイメージの毀損、採用候補者の離脱など、企業が気付かないところで悪影響を及ぼす可能性があるためです。
サービスの利用開始時期はいつですか？
2026年6月11日にプレスリリースにて提供開始が発表されました。