AI Agent 'ChatPlus' Ranks 50th in 'ITreview The Best Software in Japan 2026' TOP 100
ChatPlus Inc. announced that its AI chatbot system 'ChatPlus' has been ranked 50th in the 'ITreview The Best Software in Japan 2026' TOP 100. The service also received the annual 'Best Software by Category' awards in three divisions: Web Chat, Chatbot, and Help Desk Tools, and ranked 12th in the AI-Powered Features category. Since 2016, the service has evolved into an AI agent leveraging advanced generative AI to support business efficiency.
📋 Article Processing Timeline
- 📰 Published: May 26, 2026 at 19:00
- 🔍 Collected: May 26, 2026 at 10:31
- 🤖 AI Analyzed: May 26, 2026 at 10:58 (26 min after Collected)
ChatPlus Inc. (Headquarters: Chiyoda-ku, Tokyo; CEO: Mayuko Oe) is pleased to announce that its chatbot system, 'ChatPlus,' has been ranked 50th in 'ITreview The Best Software in Japan 2026' TOP 100.
Furthermore, in 'The Best Software by Category,' which honors annual excellence in selected categories with active review collection among nearly 900 sectors, ChatPlus was selected for the Web Chat Tool, Chatbot Tool, and Help Desk Tool categories.
In 'The Best Software for AI-Powered Features,' which recognizes products with highly-rated generative AI capabilities, ChatPlus ranked 12th, earning high marks as an AI-powered product.
Amidst the intensifying labor shortage caused by an aging population, 'ChatPlus' has supported a wide range of organizations—from startups to Japan's leading enterprise companies—since its launch in 2016. It facilitates operational efficiency and productivity through the automation of customer support, internal help desks, and marketing.
In recent years, it has deepened its integration with generative AI, evolving into an 'AI Agent' capable of more natural dialogue, high-precision responses, and task execution. Many companies utilize 'ChatPlus' as a solution that addresses labor shortages while supporting sustainable corporate growth.
This award is a direct result of the warm evaluation and support from our users. As a leading company in the AI and chatbot field, we will continue to challenge ourselves with cutting-edge technology and strive to create new value alongside our customers.
'ChatPlus' is an AI chatbot/AI agent/chat support system that can be easily embedded into websites, internal portals, and applications. It can be customized for various operations, including AI agent responses, scenario-based bots, and human-hybrid models. It is highly regarded as a representative Japanese cloud service by external review platforms. On 'ITreview,' ChatPlus has garnered 511 reviews, receiving solid praise from many users (as of May 2026).
Furthermore, in 'The Best Software by Category,' which honors annual excellence in selected categories with active review collection among nearly 900 sectors, ChatPlus was selected for the Web Chat Tool, Chatbot Tool, and Help Desk Tool categories.
In 'The Best Software for AI-Powered Features,' which recognizes products with highly-rated generative AI capabilities, ChatPlus ranked 12th, earning high marks as an AI-powered product.
Amidst the intensifying labor shortage caused by an aging population, 'ChatPlus' has supported a wide range of organizations—from startups to Japan's leading enterprise companies—since its launch in 2016. It facilitates operational efficiency and productivity through the automation of customer support, internal help desks, and marketing.
In recent years, it has deepened its integration with generative AI, evolving into an 'AI Agent' capable of more natural dialogue, high-precision responses, and task execution. Many companies utilize 'ChatPlus' as a solution that addresses labor shortages while supporting sustainable corporate growth.
This award is a direct result of the warm evaluation and support from our users. As a leading company in the AI and chatbot field, we will continue to challenge ourselves with cutting-edge technology and strive to create new value alongside our customers.
'ChatPlus' is an AI chatbot/AI agent/chat support system that can be easily embedded into websites, internal portals, and applications. It can be customized for various operations, including AI agent responses, scenario-based bots, and human-hybrid models. It is highly regarded as a representative Japanese cloud service by external review platforms. On 'ITreview,' ChatPlus has garnered 511 reviews, receiving solid praise from many users (as of May 2026).
FAQ
ChatPlusは「ITreview The Best Software in Japan 2026」で何位に選ばれましたか？
TOP100選出の中で50位を獲得しました。
ChatPlusが年間大賞を受賞したカテゴリーは何ですか？
Webチャットツール部門、チャットボットツール部門、ヘルプデスクツール部門の3カテゴリーで「The Best Software by Category」を受賞しました。
生成AI機能に関する評価はどうなっていますか？
「The Best Software for AI-Powered Features」においてTOP12位に選出され、高い評価を獲得しています。
ChatPlusのサービス開始時期とレビュー数は？
2016年にサービスを開始し、ITreview上では2026年5月時点で511件のレビューを獲得しています。
提供会社の情報について教えてください。
チャットプラス株式会社（本社：東京都千代田区）が提供しており、代表取締役は大江繭子氏です。所在地は東京都千代田区丸の内2-7-2 JPタワー14階です。