[DX for Beauty Salons] Free-to-use Beauty Electronic Medical Record "CASTFILE" Releases 3 Selectable Customer Registration Flows. Consolidating Personal Information, Counseling, and Consent Form Input.
CASTFILE Inc. has released three new customer registration flows for its beauty salon electronic medical record "CASTFILE," allowing customers to collectively register personal information, counseling sheets, and consent forms from their own smartphones. This significantly reduces salon workload and customer waiting times, promoting digital transformation.
📋 Article Processing Timeline
- 📰 Published: May 7, 2026 at 22:00
- 🔍 Collected: May 7, 2026 at 13:31
- 🤖 AI Analyzed: May 7, 2026 at 14:10 (38 min after Collected)
CASTFILE Inc., which operates the beauty salon electronic medical record "CASTFILE," has released a flow that allows customers to collectively register personal information, counseling sheets, and consent forms from their own smartphones or other devices upon their first visit. By offering "three registration methods" that can be selected according to the salon's operations, the system significantly reduces the workload on staff and customer waiting times.
■ Challenges of reception work with paper binders
At many beauty salons, such as hair salons and aesthetic salons, it was common practice during the first reception to hand customers multiple paper binders for them to fill in their name and address, answer detailed counseling sheets, and sign consent forms for treatments.
However, this analog method faced significant challenges: "customer information management is difficult," "staff have to spend time organizing information after business hours," and "the filling process is troublesome for customers."
CASTFILE has integrated these input tasks into a single digital flow. By simply following the on-screen instructions and completing the input and signature once, all information, from personal details to consent form signatures, is automatically reflected in the medical record. This completely eliminates the need for staff to decipher handwritten text and transcribe information, achieving paperless operations and significant operational efficiency at once.
■ Three registration flows selectable according to salon operations
Furthermore, to flexibly accommodate each salon's customer service style and facility conditions, we have prepared the following three registration approaches:
① Handing over the salon's device directly for registration
This is a basic method where the salon's existing iPad or other tablet device or smartphone is handed directly to the customer for input. This is ideal for elderly customers who do not have their own smartphone or prefer to input on a larger screen.
② Registering by scanning a QR code with the customer's smartphone
This method involves the customer scanning a dedicated QR code displayed on the salon's device with their own smartphone camera. Since customers can input using their familiar device, input speed is improved. Also, by printing this QR code and placing it as a POP in waiting areas or at styling stations, customers can complete self-registration during their waiting time.
③ Sending a dedicated URL for pre-registration before the visit
This method involves issuing a dedicated registration URL for the customer and sending it in advance via LINE or DM when a reservation is confirmed. Customers can complete registration at their convenience, such as at home or while commuting. On the day of the visit, all troublesome administrative tasks can be skipped, allowing for immediate commencement of high-quality counseling and treatments, directly leading to improved customer satisfaction.
Having observed numerous salon sites, we have witnessed staff being exhausted by "the guilt of keeping customers waiting for long periods to fill out forms" and "endless chart organization after business hours." The registration function introduced this time, along with the three approaches selectable according to the on-site situation, were born from such real SOS calls from salons.
No matter how high-performing a system is, it is meaningless if it cannot be utilized effectively on-site. CASTFILE will continue its field-oriented development and support to make salon work dramatically easier from the day of implementation.
Company Overview / Contact Information
Service Site: https://lp.castfile.net
Company Name: CASTFILE Inc.
Representative: Representative Director Kou Aoshima
Location: Fameous Marunouchi Building 3F, 3-18-22 Marunouchi, Naka-ku, Nagoya, Aichi
CASTFILE supports the smart management of beauty salons by balancing customers' "beauty" and stores' "efficiency."
Contact: mail@castfile.net
Free Online Support: https://www.jicoo.com/t/dEc1Ewpm4FyO/e/castfile
Keywords:
■ Challenges of reception work with paper binders
At many beauty salons, such as hair salons and aesthetic salons, it was common practice during the first reception to hand customers multiple paper binders for them to fill in their name and address, answer detailed counseling sheets, and sign consent forms for treatments.
However, this analog method faced significant challenges: "customer information management is difficult," "staff have to spend time organizing information after business hours," and "the filling process is troublesome for customers."
CASTFILE has integrated these input tasks into a single digital flow. By simply following the on-screen instructions and completing the input and signature once, all information, from personal details to consent form signatures, is automatically reflected in the medical record. This completely eliminates the need for staff to decipher handwritten text and transcribe information, achieving paperless operations and significant operational efficiency at once.
■ Three registration flows selectable according to salon operations
Furthermore, to flexibly accommodate each salon's customer service style and facility conditions, we have prepared the following three registration approaches:
① Handing over the salon's device directly for registration
This is a basic method where the salon's existing iPad or other tablet device or smartphone is handed directly to the customer for input. This is ideal for elderly customers who do not have their own smartphone or prefer to input on a larger screen.
② Registering by scanning a QR code with the customer's smartphone
This method involves the customer scanning a dedicated QR code displayed on the salon's device with their own smartphone camera. Since customers can input using their familiar device, input speed is improved. Also, by printing this QR code and placing it as a POP in waiting areas or at styling stations, customers can complete self-registration during their waiting time.
③ Sending a dedicated URL for pre-registration before the visit
This method involves issuing a dedicated registration URL for the customer and sending it in advance via LINE or DM when a reservation is confirmed. Customers can complete registration at their convenience, such as at home or while commuting. On the day of the visit, all troublesome administrative tasks can be skipped, allowing for immediate commencement of high-quality counseling and treatments, directly leading to improved customer satisfaction.
Having observed numerous salon sites, we have witnessed staff being exhausted by "the guilt of keeping customers waiting for long periods to fill out forms" and "endless chart organization after business hours." The registration function introduced this time, along with the three approaches selectable according to the on-site situation, were born from such real SOS calls from salons.
No matter how high-performing a system is, it is meaningless if it cannot be utilized effectively on-site. CASTFILE will continue its field-oriented development and support to make salon work dramatically easier from the day of implementation.
Company Overview / Contact Information
Service Site: https://lp.castfile.net
Company Name: CASTFILE Inc.
Representative: Representative Director Kou Aoshima
Location: Fameous Marunouchi Building 3F, 3-18-22 Marunouchi, Naka-ku, Nagoya, Aichi
CASTFILE supports the smart management of beauty salons by balancing customers' "beauty" and stores' "efficiency."
Contact: mail@castfile.net
Free Online Support: https://www.jicoo.com/t/dEc1Ewpm4FyO/e/castfile
Keywords: