[Survey] About 50% of people who chose a staffing agency based on the number of job openings regret it; "Agencies with strong support systems" are most recommended to family and friends
EvoWork, a media outlet operated by Busiconet Co., Ltd., surveyed 200 people who have used staffing agencies. The results show that about 50% of those who prioritized the number of job openings regretted their choice, citing lack of support and poor staff responsiveness. Users now prioritize human support, such as quick troubleshooting and regular follow-ups, over the sheer volume of jobs, indicating a shift toward agencies acting as long-term partners.
📋 Article Processing Timeline
- 📰 Published: June 1, 2026 at 10:00
- 🔍 Collected: June 1, 2026 at 10:36 (36 min after Published)
- 🤖 AI Analyzed: June 1, 2026 at 19:18 (8h 41m after Collected)
Busiconet Co., Ltd. (Headquarters: Minato-ku, Tokyo) has conducted a survey on the actual usage of staffing agencies through its career information media, "EvoWork," targeting individuals currently using or having used a staffing agency within the last two years.
When registering with a staffing agency, many job seekers prioritize the "number of job openings." It is often assumed that a wider range of options increases the chances of finding a job that meets one's criteria. However, it has not been fully clarified whether choosing an agency based on the volume of listings actually leads to satisfaction after employment, or what is truly important to those who have used these services.
Therefore, EvoWork conducted an independent survey to delve into the reality of choosing an agency based on job volume and the reasons behind the regrets faced by users. The survey summary highlights that approximately 50% of respondents regretted choosing an agency based on job volume, with 44% citing a lack of support during employment as the primary reason. Only 6% felt that the number of job openings was important after using the service, while the majority expressed a desire for human support in future engagements. The most recommended type of agency to family and friends is one with "strong support from staff."
According to the survey, the superficial volume of job openings creates expectations of wider choices, but does not necessarily lead to finding a job that matches one's needs. Meanwhile, 34.5% of respondents stated they had never chosen an agency based on the number of job openings, indicating that criteria for selecting agencies are diversifying.
Regarding reasons for regret, "insufficient support during employment" and "few jobs matching my preferences" tied for the top spot at 44.21%. When asked what they felt was most important after using an agency, "sufficient support systems" received 36% of the votes, while only 6% prioritized the number of job openings. For future use, "regular follow-ups and interviews" ranked first, suggesting that staffing agencies are expected to act as partners who walk alongside workers rather than just being job referral windows.
When registering with a staffing agency, many job seekers prioritize the "number of job openings." It is often assumed that a wider range of options increases the chances of finding a job that meets one's criteria. However, it has not been fully clarified whether choosing an agency based on the volume of listings actually leads to satisfaction after employment, or what is truly important to those who have used these services.
Therefore, EvoWork conducted an independent survey to delve into the reality of choosing an agency based on job volume and the reasons behind the regrets faced by users. The survey summary highlights that approximately 50% of respondents regretted choosing an agency based on job volume, with 44% citing a lack of support during employment as the primary reason. Only 6% felt that the number of job openings was important after using the service, while the majority expressed a desire for human support in future engagements. The most recommended type of agency to family and friends is one with "strong support from staff."
According to the survey, the superficial volume of job openings creates expectations of wider choices, but does not necessarily lead to finding a job that matches one's needs. Meanwhile, 34.5% of respondents stated they had never chosen an agency based on the number of job openings, indicating that criteria for selecting agencies are diversifying.
Regarding reasons for regret, "insufficient support during employment" and "few jobs matching my preferences" tied for the top spot at 44.21%. When asked what they felt was most important after using an agency, "sufficient support systems" received 36% of the votes, while only 6% prioritized the number of job openings. For future use, "regular follow-ups and interviews" ranked first, suggesting that staffing agencies are expected to act as partners who walk alongside workers rather than just being job referral windows.
FAQ
Who was the target of this survey?
The survey targeted 200 men and women in their 20s to 50s across Japan who are currently using or have used a staffing agency within the last two years.