Reasons for "Continuing to Work in Your Own Way": The Contract Work Style That Makes Approximately 3,000 Therapists Shine
Bodywork Co., Ltd. (Raffine Group) announced the results of a survey targeting approximately 3,000 therapists. The company emphasizes that its contract work style and unique training system support high therapist satisfaction and career continuity.
📋 Article Processing Timeline
- 📰 Published: April 15, 2026 at 20:00
- 🔍 Collected: April 15, 2026 at 11:31
- 🤖 AI Analyzed: April 19, 2026 at 12:39 (97h 7m after Collected)
Bodywork Co., Ltd. (Headquarters: Nakano-ku, Tokyo; Representative Director: Hidefumi Shimizu) of the Raffine Group, which is engaged in "businesses for creating a society where people can live healthy and energetic lives both physically and mentally," conducted a survey* targeting approximately 3,000 therapists belonging to its relaxation brands.
As a result, high satisfaction was obtained, with:
* Over 95% saying "I can take holidays as desired"
* Over 80% saying "I think it's an easy-to-work environment"
The background to winning first place in the 2026 Oricon Customer Satisfaction® Survey for Relaxation Salons is this "contract work" style, which has been built while facing these real voices, and a unique training system that fosters both technical skills and human qualities.
■ Work Style That Started from "What is True Stability?"
Since its establishment, the Raffine Group has emphasized the "contract work" model rather than employment. The background to this is the founder's original experience of "not finding meaning in work" during his corporate employee days. From this, the idea that "true stability is for individuals to have the power to survive" was derived.
Instead of stability protected by a company, the aim is to create a state where one can be active for a long time by acquiring skills that are universally applicable and the ability to be needed by people. This philosophy is at the core of Raffine's human resource development and work style.
■ Unique Training System That Leads from Inexperienced to "Pro"
While the contract work style offers a high degree of freedom to choose working hours and styles, it also has the characteristic that results are directly reflected in evaluation and income. Based on this characteristic, the Raffine Group has established:
* A training system that allows even inexperienced individuals to grow
* A mechanism where effort and results are fairly evaluated
* A continuous skill-up environment
The structure is such that accumulating experience and continuing to learn leads to nominations and repeat customers, which in turn is reflected in income. A system has been built where one's own efforts and growth directly lead to evaluation, career, and income.
■ "Skill + Human Qualities" are Valued
Therapists at the Raffine Group are required to have more than just treatment skills. They are required to empathize with each customer's condition and feelings and provide the optimal time for them. Therefore, evaluation is based not only on technical skills but also on multifaceted elements such as:
* Accuracy and stability of treatment
* Building relationships with customers
* Awareness and proposal skills
* Customer service attitude and space creation
This creates an environment where each therapist's individuality and strengths can be utilized, allowing them to "demonstrate their unique value."
■ Work Style Not Affected by Life Stages
Through the contract work model, therapists can choose a work style that suits their lifestyle.
* Work style according to life stage
* Long-term career formation
Diverse choices are possible, for example...
▼ Supporting those who want to utilize their cultivated skills and experience again!
https://recruit.bodywork-holdings.co.jp/system/comeback/
▼ Supporting those who want to open their own salon in the future!
https://recruit.bodywork-holdings.co.jp/system/independence-support/
▼ Supporting those who want to work overseas using their English skills!
https://www.bodywork.co.jp/recruit/rftokyo/
▼ Supporting dual careers for those who have seriously engaged in sports!
https://recruit.bodywork-holdings.co.jp/system/therapist-athlete/
The Raffine Group has an environment where one can continue their career for a long time, regardless of age, environment, or life stage.
■ Job Satisfaction is "Being Involved in People's Changes"
A major source of job satisfaction for therapists is directly feeling the changes in customers. In fact, over 90% of therapists who responded to the survey* said they felt job satisfaction.
Survey results: Job satisfaction
Not only does the body's tension relax through treatment, but expressions soften, and conversations become natural.
As a result, high satisfaction was obtained, with:
* Over 95% saying "I can take holidays as desired"
* Over 80% saying "I think it's an easy-to-work environment"
The background to winning first place in the 2026 Oricon Customer Satisfaction® Survey for Relaxation Salons is this "contract work" style, which has been built while facing these real voices, and a unique training system that fosters both technical skills and human qualities.
■ Work Style That Started from "What is True Stability?"
Since its establishment, the Raffine Group has emphasized the "contract work" model rather than employment. The background to this is the founder's original experience of "not finding meaning in work" during his corporate employee days. From this, the idea that "true stability is for individuals to have the power to survive" was derived.
Instead of stability protected by a company, the aim is to create a state where one can be active for a long time by acquiring skills that are universally applicable and the ability to be needed by people. This philosophy is at the core of Raffine's human resource development and work style.
■ Unique Training System That Leads from Inexperienced to "Pro"
While the contract work style offers a high degree of freedom to choose working hours and styles, it also has the characteristic that results are directly reflected in evaluation and income. Based on this characteristic, the Raffine Group has established:
* A training system that allows even inexperienced individuals to grow
* A mechanism where effort and results are fairly evaluated
* A continuous skill-up environment
The structure is such that accumulating experience and continuing to learn leads to nominations and repeat customers, which in turn is reflected in income. A system has been built where one's own efforts and growth directly lead to evaluation, career, and income.
■ "Skill + Human Qualities" are Valued
Therapists at the Raffine Group are required to have more than just treatment skills. They are required to empathize with each customer's condition and feelings and provide the optimal time for them. Therefore, evaluation is based not only on technical skills but also on multifaceted elements such as:
* Accuracy and stability of treatment
* Building relationships with customers
* Awareness and proposal skills
* Customer service attitude and space creation
This creates an environment where each therapist's individuality and strengths can be utilized, allowing them to "demonstrate their unique value."
■ Work Style Not Affected by Life Stages
Through the contract work model, therapists can choose a work style that suits their lifestyle.
* Work style according to life stage
* Long-term career formation
Diverse choices are possible, for example...
▼ Supporting those who want to utilize their cultivated skills and experience again!
https://recruit.bodywork-holdings.co.jp/system/comeback/
▼ Supporting those who want to open their own salon in the future!
https://recruit.bodywork-holdings.co.jp/system/independence-support/
▼ Supporting those who want to work overseas using their English skills!
https://www.bodywork.co.jp/recruit/rftokyo/
▼ Supporting dual careers for those who have seriously engaged in sports!
https://recruit.bodywork-holdings.co.jp/system/therapist-athlete/
The Raffine Group has an environment where one can continue their career for a long time, regardless of age, environment, or life stage.
■ Job Satisfaction is "Being Involved in People's Changes"
A major source of job satisfaction for therapists is directly feeling the changes in customers. In fact, over 90% of therapists who responded to the survey* said they felt job satisfaction.
Survey results: Job satisfaction
Not only does the body's tension relax through treatment, but expressions soften, and conversations become natural.