TRUSTDOCK's eKYC Service Adopted for SoftBank's Corporate Smartphone and Mobile Services Identity Verification
TRUSTDOCK's eKYC service will be adopted by SoftBank for its corporate smartphone and mobile services starting March 2026. This adoption ensures compliance with the revised Mobile Phone Misuse Prevention Act and enhances both customer and internal operational convenience.
📋 Article Processing Timeline
- 📰 Published: April 8, 2026 at 20:00
- 🔍 Collected: April 8, 2026 at 11:31
- 🤖 AI Analyzed: April 20, 2026 at 17:57 (294h 26m after Collected)
TRUSTDOCK Inc. (Headquarters: Chuo-ku, Tokyo; Representative Director: Takahiro Chiba; hereinafter "TRUSTDOCK") is pleased to announce that its eKYC (online identity verification) service, "TRUSTDOCK," has been adopted by SoftBank Corp. (hereinafter "SoftBank") for its corporate smartphone and mobile services, effective March 2026.
"TRUSTDOCK" will facilitate rapid compliance with the revised Mobile Phone Misuse Prevention Act, while simultaneously improving convenience for both customers and internal operations.
## Background and Aim of Providing the eKYC Service "TRUSTDOCK"
### Swift and Secure Identity Verification for Corporate Contracts with Strict eKYC in Preparation for Mobile Law Amendments
With the revised Mobile Phone Misuse Prevention Act set to take effect in April 2026, stricter online identity verification is required, necessitating the completion of legal compliance within a short period.
Against this backdrop, TRUSTDOCK's eKYC service was developed with the aim of balancing legal compliance and user experience. By conducting identity verification via the digital ID wallet "TRUSTDOCK App," utilizing public personal authentication services and IC chip reading methods*1, customers can smoothly complete identity verification within the web application flow, leading to overall efficiency and enhanced security in the contracting process.
*1: Utilizes the iTrust Identity Verification Service provided by Cybertrust Inc.
## Deciding Factors for Adoption
### Speed of Implementation and Customizability of the App's Initial Screen Were Key Factors
Amidst the need to establish a reliable identity verification flow for corporate mobile services within a short timeframe in preparation for the amendment of the Mobile Phone Misuse Prevention Act, we proposed our eKYC service.
During the selection process, our service was highly evaluated not only for significantly reducing development costs but also for the flexibility in customizing the app's initial screen text, logo, and colors, leading to its adoption.
## About the eKYC Service "TRUSTDOCK"
Service Site: https://biz.trustdock.io/
"TRUSTDOCK" is a service with the industry's No. 1 cumulative adoption count*2, providing one-stop solutions for eKYC (online identity verification) business needs tailored to customer requirements.
We offer expert proposals for eKYC methods that comply with various laws, including the Act on Prevention of Illicit Transfers of Criminal Proceeds. We also support corporate verification and anti-social force risk checks, enabling smart identity verification across a wide range of services such as government, finance, human resources, real estate, and EC by combining various APIs.
Furthermore, we provide not only the technological infrastructure such as APIs and SDKs but also end-to-end support for verification tasks 24 hours a day, 365 days a year. We offer a BPaaS that integrates "legal compliance," "technology," and "business processes" for identity verification operations, ensuring "an appropriate identity verification is performed."
"TRUSTDOCK" will facilitate rapid compliance with the revised Mobile Phone Misuse Prevention Act, while simultaneously improving convenience for both customers and internal operations.
## Background and Aim of Providing the eKYC Service "TRUSTDOCK"
### Swift and Secure Identity Verification for Corporate Contracts with Strict eKYC in Preparation for Mobile Law Amendments
With the revised Mobile Phone Misuse Prevention Act set to take effect in April 2026, stricter online identity verification is required, necessitating the completion of legal compliance within a short period.
Against this backdrop, TRUSTDOCK's eKYC service was developed with the aim of balancing legal compliance and user experience. By conducting identity verification via the digital ID wallet "TRUSTDOCK App," utilizing public personal authentication services and IC chip reading methods*1, customers can smoothly complete identity verification within the web application flow, leading to overall efficiency and enhanced security in the contracting process.
*1: Utilizes the iTrust Identity Verification Service provided by Cybertrust Inc.
## Deciding Factors for Adoption
### Speed of Implementation and Customizability of the App's Initial Screen Were Key Factors
Amidst the need to establish a reliable identity verification flow for corporate mobile services within a short timeframe in preparation for the amendment of the Mobile Phone Misuse Prevention Act, we proposed our eKYC service.
During the selection process, our service was highly evaluated not only for significantly reducing development costs but also for the flexibility in customizing the app's initial screen text, logo, and colors, leading to its adoption.
## About the eKYC Service "TRUSTDOCK"
Service Site: https://biz.trustdock.io/
"TRUSTDOCK" is a service with the industry's No. 1 cumulative adoption count*2, providing one-stop solutions for eKYC (online identity verification) business needs tailored to customer requirements.
We offer expert proposals for eKYC methods that comply with various laws, including the Act on Prevention of Illicit Transfers of Criminal Proceeds. We also support corporate verification and anti-social force risk checks, enabling smart identity verification across a wide range of services such as government, finance, human resources, real estate, and EC by combining various APIs.
Furthermore, we provide not only the technological infrastructure such as APIs and SDKs but also end-to-end support for verification tasks 24 hours a day, 365 days a year. We offer a BPaaS that integrates "legal compliance," "technology," and "business processes" for identity verification operations, ensuring "an appropriate identity verification is performed."