BIPROGY's Internal AI Use Case Featured at Microsoft AI Tour

BIPROGY's internal AI utilization initiatives and case studies were introduced during the executive keynote of the 'Microsoft AI Tour for Partner' hosted by Microsoft Japan Co., Ltd. (Headquarters: Minato-ku, Tokyo) on April 8, 2026, at the Grand Hyatt Tokyo.

In this presentation, the company-wide deployment of AI agents using Microsoft 365 Copilot and Microsoft Copilot Studio (hereafter Copilot Studio), as well as initiatives to establish AI utilization led by business departments, were introduced as advanced case studies.

A Company-Wide System Where Employees Create and Utilize AI Agents in Their Work

A current market challenge is that AI utilization often remains at the PoC or departmental level, failing to achieve company-wide deployment and on-site adoption.

In response, the BIPROGY Group positions itself as 'Customer Zero,' proactively practicing and verifying AI utilization, and based on this knowledge, promotes an approach where 'the field takes the lead in using AI.' Through AI agents utilizing Copilot Studio, they are achieving DX directly linked to actual operations on a company-wide scale.

In December 2025, the execution environment for AI agents was opened to the entire group, establishing an environment where not only the IT department but also business departments can take the lead in utilizing AI. This initiative allows employees to quickly create and improve AI agents tailored to their business challenges, leading to the continuous generation of use cases that reflect on-site knowledge. As a result, they have achieved efficiency improvements and quality enhancements embedded in daily operations, going beyond mere tool introduction.

Furthermore, the BIPROGY Group views AI not as something 'created centrally' but as something 'cultivated in the field,' balancing a mechanism for company-wide scaling with governance. Based on these initiatives, they have formally established an AI CoE (Center of Excellence) as a promotion framework from the current fiscal year, further accelerating company-wide standardization, knowledge aggregation, and governance strengthening.

This balances agile, field-led utilization with company-wide control and reproducibility, preventing the personalization and transience of AI utilization while leading to sustainable business transformation.

Examples of AI Agents Actually in Use

During the presentation, the following specific examples of AI agents actually used within the BIPROGY Group were introduced:

Promotional Copy Check Assistant

Supports proofreading of manuscripts, checking for notation errors and excessive expressions, suggesting corrections, and even creating FAQs.

Approval Document Creation Support Agent

Checks the content of approval documents required for internal decision-making and suggests improvements.

PC Setup Support Agent

Supports the setup procedure during PC replacement and promotes self-resolution of inquiries.

These AI agents are producing effects such as reduced review time, decreased rework, and improved business quality.

Approximately 50% Reduction in Work Time Achieved, Accelerating Field-Led Utilization

In particular, in promotional operations, the use of the 'Promotional Copy Check Assistant' has reduced the time required for manuscript creation by approximately 50%.

Tasks that previously took about one month have been shortened to about one to two weeks.

By having AI handle checks on sentence structure and Japanese expressions, people can now focus on the core value creation of 'what they want to convey.'

Internal Promotion Mechanisms for 'Autonomously Spreading' AI Utilization

The presentation also highly praised the initiatives for not just introducing AI agents but also for establishing and expanding them within the company.

The BIPROGY Group aims to enhance corporate value by utilizing generative AI in the following three areas:

・Service differentiation

・Improvement of QCD in system development

・Realization of flexible work styles

Furthermore, as unique initiatives to promote AI utilization, they are implementing measures such as:

・An ambassador system to support AI utilization in each organization

・Lightning talk sessions where employees share case studies and ideas

・Continuous information dissemination through internal seminars and portals

These efforts are fostering a culture where AI utilization spreads autonomously and voluntarily, rather than being forced.

Future Outlook

BIPROGY will continue to work towards realizing essential DX that goes beyond mere operational efficiency through the use of AI.

Furthermore, leveraging its own implementation experience with Microsoft 365 Copilot and its long-cultivated expertise in building Microsoft 365 environments, BIPROGY will provide customers with a digital workplace (an environment where work is digitized, enabling employees to utilize data efficiently, productively, safely, and securely, and work autonomously).

As a partner that maximizes the value of generative AI utilization, BIPROGY will accompany customers so they can confidently tackle their challenges.