Accelerate Education Reform in the New Fiscal Year! Contact Center Education System "BIZTEL shouin" Launches Campaign to Support Efficient and Effective Educational Environment Development

Link Inc. (Headquarters: Minato-ku, Tokyo; President: Genji Okada), which develops "BIZTEL," a cloud-based CTI/call center system that has held the top domestic share for nine consecutive years (※1), has launched a campaign to waive initial fees (0 yen) for companies newly applying for "BIZTEL shouin," a contact center-specific e-learning and education management service, within the application period. This initiative aims to support the efficiency of basic training for new operators and step-up training.

※1 According to Deloitte Touche Tohmatsu Mic Research Institute's "MarTech Market Status and Outlook 2025 Cloud CRM Market Edition (9th Edition)."

BIZTEL shouin is a cloud-based education service specializing in contact center operations. It offers over 170 videos covering a wide range of center operations, from basic courses on telephone etiquette such as polite language usage and complaint handling, to training for managers and SVs on KPI management and management skills.

Each video is approximately 5 minutes long, making it ideal for learning during short breaks in work. Additionally, it provides various functions to streamline contact center-specific educational tasks, such as an audio review function that efficiently evaluates and provides feedback on operator call quality based on call recordings, and a certification function that allows easy creation and implementation of internal examinations.

Campaign Overview

Campaign Name:

[Special New Fiscal Year Initiative] Support for New Hire Education and Early Readiness! Initial Fee 0 Yen Campaign

Campaign Period: Applications received from April 1, 2026 (Wednesday) to June 30, 2026 (Tuesday)

Eligibility: Customers who newly apply for "BIZTEL shouin" during the campaign period

Benefit: Initial fees of up to 300,000 yen for introduction will be waived (0 yen).

For campaign details, please refer to: https://go.biztel.jp/shouin_cp_2604/ をご参照ください。

※The scope of support differs between the Light Plan and Standard Plan.

※In "Advanced," it is possible to set content that can be viewed and edited for each administrator.

※Monthly usage fees vary depending on the number of users. For details on support scope and monthly usage fees for each plan, please refer to: https://biztel.jp/shouin/#price をご参照ください。

Notes

Monthly usage fees will apply.

How to Apply

Please send a message indicating "Application for this campaign" via the inquiry form below.

We also accept inquiries and consultations regarding the service at any time. Please feel free to contact us.

【Inquiry Form】

https://biztel.jp/shouin/inquiry/

"BIZTEL shouin" supports the reduction of the burden of education and evaluation tasks in call center operations, the early readiness of operators, and continuous skill improvement by providing functions that solve the following educational challenges:

・ Want to reduce the man-hours for classroom training and role-playing

・ Training progress is not visualized

・ Operator comprehension is unknown

・ There is variation in teaching content and quality among educators

・ Skill-up training for veteran operators is not being conducted

・ Call evaluation takes time

・ Scheduling feedback is troublesome

Through the waiver of initial fees in this campaign, we aim to encourage as many SVs and managers as possible to take a step towards solving their educational challenges.

About BIZTEL

Since its service launch in 2006, BIZTEL has been a pioneer in cloud-based telephony services, offering a wide range of enterprise phone systems and call center systems. Currently, it has achieved over 2,000 client companies and was listed as the No. 1 cloud-based call center system for nine consecutive years in the "MarTech Market Status and Outlook 2025 Cloud CRM Market Edition (9th Edition)" published by Deloitte Touche Tohmatsu Mic Research Institute. Furthermore, Link Inc. has achieved the No. 1 domestic share in SaaS CTI (Computer Telephony Integration) in the "Software Business New Market 2025 Edition" published by Fuji Chimera Research Institute (2024 fiscal year results, based on monetary value).

For service details, please visit: https://biztel.jp/ をご覧ください。

About Link Inc.

Link Inc. provides various subscription-based services, centered on "at+link," a dedicated hosting service with one of the industry's largest number of active servers, and "Link Bare Metal Cloud," a cloud-based hosting service. Other services include "BIZTEL," a cloud-based call center system with the No. 1 share for nine consecutive years, and "PCI DSS Ready Cloud," a security platform service. The company is also involved in agricultural businesses, operating "Nakahora Farm," a free-range dairy farm in Iwaizumi-cho, Iwate Prefecture, since October 2011.

For business details, please visit: https://www.link.co.jp/ をご覧ください。

★ Link's Media Site

"LINK Watch!": A problem-solving media that accompanies businesses "towards organizations one step ahead with optimal services."

https://watch.link.co.jp/