Accelerate Educational Reform in the New Fiscal Year! 'BIZTEL shouin', an Educational System for Contact Centers, Launches Campaign to Support the Development of Efficient and Effective Training Environments

Link Inc. (Headquarters: Minato-ku, Tokyo; President: Motoharu Okada), developer of the cloud-based CTI/call center system 'BIZTEL'—which has held the No. 1 domestic market share for 9 consecutive years (*1)—has launched a campaign waiving the initial cost (0 yen) for companies newly subscribing to the contact center-specific e-learning and training management service 'BIZTEL shouin' during the application period. This aims to support the efficient basic training and step-up education of new operators.

*1 According to Deloitte Tohmatsu MIC Research Institute's 'Current Status and Prospects of the MarTech Market 2025 Edition: Cloud CRM Market (9th Edition)'.

BIZTEL shouin is a cloud-based educational service specialized for contact center operations. Users can watch over 170 videos covering all aspects of center operations, from basic courses on phone etiquette and handling complaints to training for managers and SVs on KPI management and management skills.

Since each video is around 5 minutes long, it is perfectly suited for learning during spare moments between tasks. Furthermore, a variety of features that streamline the unique educational tasks of contact centers are available, such as a voice review function that enables efficient evaluation and feedback on operator response quality based on call recordings, and a testing function that allows for easy creation and implementation of internal exams.

Campaign Overview Campaign Name: [New Fiscal Year Special Project] Support for New Hire Training & Rapid Onboarding! Zero Initial Cost Campaign

Campaign Period: Applications submitted from Wednesday, April 1, 2026, to Tuesday, June 30, 2026

Target: Customers who newly sign up for 'BIZTEL shouin' during the period

Benefit: The initial implementation cost of up to 300,000 yen is free (0 yen)

For details on the campaign, please refer to https://go.biztel.jp/shouin_cp_2604/.

*The scope of support differs between the Light Plan and Standard Plan. *In 'Advanced', it is possible to set which content can be viewed and edited by each administrator.