AVITA Adds Weakness Extraction and Scenario Generation Features to AI Role-Play Service 'Abatore'

AVITA Inc. has announced the launch of a new feature for its AI role-play service, 'Abatore,' which leverages avatars and AI. This feature analyzes a learner's past activity data (e.g., recorded data from negotiations and customer service, WEB conference minutes) to identify individual characteristics and weaknesses, automatically generating personalized dialogue training content.

This function significantly evolves the way dialogue training is conducted, moving towards 'personalized, practical training' tailored to each learner's specific challenges.

■ Key Features

1. Automatic extraction of 'weaknesses' from actual activity data (WEB meetings/face-to-face audio)
The AI reads data such as meeting minutes from WEB conference systems or recorded audio from offline face-to-face customer service to automatically extract and analyze the learner's 'characteristics' and 'weaknesses' (e.g., lack of explanation, hesitation in responses).

2. Automatic generation of 'AI trainer' and 'dedicated scenario' addressing weaknesses
Based on the extracted weakness data, the AI automatically generates settings to act as a 'hypothetical dialogue partner (AI trainer)' that accurately targets those weaknesses. Learners can repeat practice sessions with the AI trainer using dedicated training scenarios directly related to their own issues.

3. Versatile adaptation to various scenes such as sales, job interviews, and customer service
Without being limited to specific industries, it can be applied to various training involving dialogue, including sales role-playing, job interviews, and customer service simulations.

■ Future Outlook
Through this technology, AVITA plans further functional expansions, such as generating training tailored to the overall trends of groups of multiple learners.