Aurora Mobile to Exhibit at the 10th AI EXPO TOKYO [Spring], Showcasing 'EngageLab,' an AI-Powered Integrated Customer Engagement Platform.
Aurora Mobile will exhibit at the 10th AI EXPO TOKYO [Spring]. Centered around its AI-integrated customer engagement platform 'EngageLab,' the company will showcase solutions designed to resolve issues like labor shortages.
📋 Article Processing Timeline
- 📰 Published: April 9, 2026 at 06:41
- 🔍 Collected: April 8, 2026 at 22:00
- 🤖 AI Analyzed: April 20, 2026 at 12:42 (278h 42m after Collected)
Aurora Mobile Co., Ltd. (Headquarters: Chuo-ku, Tokyo; hereinafter Aurora Mobile), a global provider of customer engagement and marketing technology, is pleased to announce its participation in the **'10th AI EXPO TOKYO [Spring]'** to be held at Tokyo Big Sight from Wednesday, April 15 to Friday, April 17, 2026.
At this exhibition, centered around the AI-native integrated customer engagement platform '[EngageLab](https://www.engagelab.com/ja_JP?utm_source=Referral&utm_medium=PRT&utm_campaign=aiexpo)', we will unveil a **'Full Journey AI Engagement Ecosystem'** that resolves the labor shortages and channel fragmentation faced by Japanese companies.
## ■ Highlights of the Exhibition Booth (West 16-16): Three Main Solutions
### 1. Omnichannel Marketing Platform '[EngageLab](https://www.engagelab.com/ja_JP?utm_source=Referral&utm_medium=PRT&utm_campaign=aiexpo)'
Integrates AppPush, SMS, WhatsApp, Email, etc., to achieve large-scale delivery in milliseconds.
- Intuitive campaign design with a visual journey builder.
- **1.4x higher delivery success rate than the industry standard and AI-optimized delivery algorithms.** We support the shift from passive notifications to 'interactive selling' optimized by AI.
### 2. AI Customer Support 'LiveDesk'
Utilizing EngageLab's AI capabilities, it **automates up to 90% of inquiries**, reducing operational costs by up to 70%.
- Features seamless handoff to human operators. We will unveil a next-generation support experience that resolves severe labor shortages while maintaining quality.
### 3. Frictionless Authentication & Security
A stress-free authentication solution that combines enhanced security with an improved user experience.
- Exhibits **OTP with a 99% success rate, Silent Auth, and AI-driven CAPTCHA**. We propose a secure and smooth customer contact point essential for the Web3 domain and global expansion.
## ■ Event Overview
**Exhibition Name:** 10th AI EXPO TOKYO [Spring] (NexTech Week 2026)
At this exhibition, centered around the AI-native integrated customer engagement platform '[EngageLab](https://www.engagelab.com/ja_JP?utm_source=Referral&utm_medium=PRT&utm_campaign=aiexpo)', we will unveil a **'Full Journey AI Engagement Ecosystem'** that resolves the labor shortages and channel fragmentation faced by Japanese companies.
## ■ Highlights of the Exhibition Booth (West 16-16): Three Main Solutions
### 1. Omnichannel Marketing Platform '[EngageLab](https://www.engagelab.com/ja_JP?utm_source=Referral&utm_medium=PRT&utm_campaign=aiexpo)'
Integrates AppPush, SMS, WhatsApp, Email, etc., to achieve large-scale delivery in milliseconds.
- Intuitive campaign design with a visual journey builder.
- **1.4x higher delivery success rate than the industry standard and AI-optimized delivery algorithms.** We support the shift from passive notifications to 'interactive selling' optimized by AI.
### 2. AI Customer Support 'LiveDesk'
Utilizing EngageLab's AI capabilities, it **automates up to 90% of inquiries**, reducing operational costs by up to 70%.
- Features seamless handoff to human operators. We will unveil a next-generation support experience that resolves severe labor shortages while maintaining quality.
### 3. Frictionless Authentication & Security
A stress-free authentication solution that combines enhanced security with an improved user experience.
- Exhibits **OTP with a 99% success rate, Silent Auth, and AI-driven CAPTCHA**. We propose a secure and smooth customer contact point essential for the Web3 domain and global expansion.
## ■ Event Overview
**Exhibition Name:** 10th AI EXPO TOKYO [Spring] (NexTech Week 2026)