Human Resocia Partners with Fukuoka-based IT Firm BCC to Build New Service Model Integrating DX and BPO
Human Resocia Co., Ltd., a comprehensive human resources services company, has announced a partnership with BCC Inc., a Fukuoka-based IT solutions provider. The collaboration aims to create a new service model that combines Digital Transformation (DX) and Business Process Outsourcing (BPO). Leveraging their respective strengths, the companies will offer an integrated service for regional businesses, starting in Fukuoka, that covers everything from back-office process design to implementation and operation, with the goal of optimizing entire business workflows. A nationwide expansion is planned for the future.
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- 📰 Published: May 19, 2026 at 19:00
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Human Resocia Co., Ltd. (HQ: Shinjuku-ku, Tokyo; President: Tetsuo Takahashi), a comprehensive human resources services company that provides productivity improvement support through DX solutions, has initiated a collaboration with BCC Inc. (HQ: Fukuoka City, Fukuoka; President: Isao Tanaka) to build a new service model integrating DX and BPO (Business Process Outsourcing).
By combining the strengths of Fukuoka-based IT solutions provider BCC and Human Resocia, which operates nationwide offering HR, BPO, and DX solution support, the partnership will provide an integrated service covering the design, implementation, and operation of back-office functions for regional companies.
Key Points:
- Collaborate with BCC to build an integrated service model merging DX and BPO.
- Optimize entire business processes by combining system implementation tailored to specific tasks with ongoing operational support.
- Support DX promotion for regional companies, starting from a base in Fukuoka, with plans to expand the service nationwide.
Background of the Collaboration:
While companies are pushed to promote DX (Digital Transformation), a common challenge in back-office operations is that system implementation and business operations are often disconnected. This prevents companies from realizing the full benefits of new systems and hinders overall process optimization. This issue is particularly prevalent in regional companies, where a lack of IT talent and know-how often means that the introduction of DX tools does not lead to sufficient business improvement or productivity gains.
Fukuoka Prefecture is gaining attention as one of Japan's leading digital industry hubs, with a growing cluster of IT-related companies. However, it also faces the significant challenge of a shortage of talent and infrastructure for back-office operations.
In response to this, local IT solutions provider BCC and national HR/BPO/DX services provider Human Resocia have teamed up to create a new service model that integrally designs and implements entire business processes.
Services Offered Through the Collaboration:
The partnership will offer an integrated support service that leverages the strengths of both companies by combining DX and BPO.
Starting with Human Resocia's BPO consulting (process visualization, process design, etc.), BCC will develop and implement tailored systems and IT solutions, followed by integrated BPO operational support. This approach aims to achieve business improvement and efficiency not just through system installation but by optimizing the entire business process.
Furthermore, the two companies will collaborate on the introduction, implementation, and adoption of DX tools handled by Human Resocia, such as AI Agents(*) and RPA.
*An AI Agent is a solution that utilizes generative AI to autonomously execute and automate business tasks.
Example Service: Business Process Automation Support using AI Agents
Human Resocia will visualize business processes and introduce an AI Agent. BCC will then handle annotation, migration, and PoC (Proof of Concept), providing hands-on support through to implementation. This division of roles, leveraging the strengths of both companies, automates and optimizes the entire business process.
Future Developments:
Through this collaboration, the companies will promote the new service combining DX and BPO to regional enterprises, starting with Fukuoka. They also plan to expand support in the back-office domain for local governments and private companies, while advancing the service model with a view to nationwide deployment.
About Human Resocia's DX Solution Support Services:
Human Resocia provides end-to-end services from the introduction and utilization of IT solutions like RPA to support for full adoption. Through hands-on support rooted in education, the company assists client companies with digitalization and productivity improvement. It promotes sustainable productivity gains by integrally providing 'implementation,' 'education,' and 'utilization support,' covering RPA solution implementation with a top-class track record in Japan, DX solutions like AI agents that autonomously handle on-site tasks, as well as web production and digital marketing.
About Human Resocia:
As a comprehensive human resources services company, Human Resocia offers temporary staffing, permanent placement, BPaaS (Business Process as a Service) utilizing digital technology, and support for DX solution implementation from 27 locations nationwide. Since its establishment in 1988, it has leveraged the strengths of its education-based group to nurture and supply talent needed by society. In recent years, it has also focused on supporting productivity improvement and business transformation using digital technologies like AI and RPA. By combining HR services with digital utilization, the company is working to solve corporate HR challenges and address the societal issue of a declining workforce.
By combining the strengths of Fukuoka-based IT solutions provider BCC and Human Resocia, which operates nationwide offering HR, BPO, and DX solution support, the partnership will provide an integrated service covering the design, implementation, and operation of back-office functions for regional companies.
Key Points:
- Collaborate with BCC to build an integrated service model merging DX and BPO.
- Optimize entire business processes by combining system implementation tailored to specific tasks with ongoing operational support.
- Support DX promotion for regional companies, starting from a base in Fukuoka, with plans to expand the service nationwide.
Background of the Collaboration:
While companies are pushed to promote DX (Digital Transformation), a common challenge in back-office operations is that system implementation and business operations are often disconnected. This prevents companies from realizing the full benefits of new systems and hinders overall process optimization. This issue is particularly prevalent in regional companies, where a lack of IT talent and know-how often means that the introduction of DX tools does not lead to sufficient business improvement or productivity gains.
Fukuoka Prefecture is gaining attention as one of Japan's leading digital industry hubs, with a growing cluster of IT-related companies. However, it also faces the significant challenge of a shortage of talent and infrastructure for back-office operations.
In response to this, local IT solutions provider BCC and national HR/BPO/DX services provider Human Resocia have teamed up to create a new service model that integrally designs and implements entire business processes.
Services Offered Through the Collaboration:
The partnership will offer an integrated support service that leverages the strengths of both companies by combining DX and BPO.
Starting with Human Resocia's BPO consulting (process visualization, process design, etc.), BCC will develop and implement tailored systems and IT solutions, followed by integrated BPO operational support. This approach aims to achieve business improvement and efficiency not just through system installation but by optimizing the entire business process.
Furthermore, the two companies will collaborate on the introduction, implementation, and adoption of DX tools handled by Human Resocia, such as AI Agents(*) and RPA.
*An AI Agent is a solution that utilizes generative AI to autonomously execute and automate business tasks.
Example Service: Business Process Automation Support using AI Agents
Human Resocia will visualize business processes and introduce an AI Agent. BCC will then handle annotation, migration, and PoC (Proof of Concept), providing hands-on support through to implementation. This division of roles, leveraging the strengths of both companies, automates and optimizes the entire business process.
Future Developments:
Through this collaboration, the companies will promote the new service combining DX and BPO to regional enterprises, starting with Fukuoka. They also plan to expand support in the back-office domain for local governments and private companies, while advancing the service model with a view to nationwide deployment.
About Human Resocia's DX Solution Support Services:
Human Resocia provides end-to-end services from the introduction and utilization of IT solutions like RPA to support for full adoption. Through hands-on support rooted in education, the company assists client companies with digitalization and productivity improvement. It promotes sustainable productivity gains by integrally providing 'implementation,' 'education,' and 'utilization support,' covering RPA solution implementation with a top-class track record in Japan, DX solutions like AI agents that autonomously handle on-site tasks, as well as web production and digital marketing.
About Human Resocia:
As a comprehensive human resources services company, Human Resocia offers temporary staffing, permanent placement, BPaaS (Business Process as a Service) utilizing digital technology, and support for DX solution implementation from 27 locations nationwide. Since its establishment in 1988, it has leveraged the strengths of its education-based group to nurture and supply talent needed by society. In recent years, it has also focused on supporting productivity improvement and business transformation using digital technologies like AI and RPA. By combining HR services with digital utilization, the company is working to solve corporate HR challenges and address the societal issue of a declining workforce.