June 2026: Online Tenancy Application System 'Smart Application' Partners with Three New Utility Service Providers

At Home Co., Ltd. (Headquarters: Ota-ku, Tokyo; President and CEO: Yasushi Tsurumori; hereinafter 'At Home'), a provider of real estate information services, announces that its online tenancy application system 'Smart Application' has established partnerships with Smart Sapo Inc. (Headquarters: Chuo-ku, Tokyo; President and CEO: Shinzo Oda), Last One Mile Inc. (Headquarters: Toshima-ku, Tokyo; Chairman and CEO: Makoto Watanabe), and Tokyo Gas Co., Ltd. (Headquarters: Minato-ku, Tokyo; Director, Representative Executive Officer, President and CEO: Shinichi Sasayama), all of which provide utility setup services.

This collaboration aims to improve convenience for applicants by simplifying procedures related to electricity, gas, water, and internet services, while also enhancing customer satisfaction for real estate agencies.

At Home will continue expanding partnerships with rent guarantee companies, small-sum short-term insurance providers, utility setup intermediaries, and moving service providers to deliver a more seamless housing search and relocation experience. The company remains committed to improving operational efficiency and accelerating digital transformation (DX) across the real estate industry.

[List of Utility-Related Companies Now Connected with 'Smart Application' (as of end of June 2026)]

Smart Sapo Inc.

Tokyo Gas Co., Ltd.

Last One Mile Inc.

[List of Service Providers Connected with 'Smart Application' (as of end of June 2026, in Japanese alphabetical order)]

Art Hikkoshi Center Co., Ltd. (Osaka City, Osaka) | Moving

Apple Inc. (Chuo-ku, Tokyo) | Moving

Ierabu Communications Co., Ltd. (Shinjuku-ku, Tokyo) | Utility Setup Intermediary

Sakai Hikkoshi Center Co., Ltd. (Sakai City, Osaka) | Moving

Smart Sapo Inc. (Chuo-ku, Tokyo) | Utility Setup Intermediary

DUAL Co., Ltd. (Shinagawa-ku, Tokyo) | Utility Setup Intermediary

Tokyo Gas Co., Ltd. (Minato-ku, Tokyo) | Electricity & Gas

Treasure Factory Co., Ltd. (Chiyoda-ku, Tokyo) | Moving

Nakao Unyu Co., Ltd. (Osaka City, Osaka) | Moving

Next Communications Co., Ltd. (Osaka City, Osaka) | Utility Setup Intermediary

Heart Hikkoshi Center Co., Ltd. (Katsushika-ku, Tokyo) | Moving

Last One Mile Inc. (Toshima-ku, Tokyo) | Utility Setup Intermediary

[Overview of Service Enhancement]

With 'Smart Application', applicants can now seamlessly and swiftly share their application details—such as name, address, workplace, and emergency contact—with rent guarantee companies, short-term insurance providers, utility setup intermediaries, and moving companies.

Previously, applicants had to manually fill out separate forms for each service provider involved in housing and relocation. This new integration reduces repetitive form-filling, streamlining the entire move-in process.

[Background of Service Expansion]

The rental application process involves multiple stakeholders, including applicants, rent guarantee companies, insurance providers, property management firms, real estate agencies, and online application platform providers. However, each party faces operational inefficiencies:

① Property Management and Real Estate Agencies

These companies must manually re-enter applicant data into their internal systems, resulting in time-consuming and error-prone administrative work.

② Tenancy Applicants

Applicants must complete numerous procedures during relocation. While applying for tenancy and rent guarantees through real estate agencies, they must separately apply for utilities (electricity, gas, water, internet) and moving services—requiring repeated form submissions via paper or smartphone.

③ Rent Guarantee, Utility Intermediary, and Moving Companies

Incomplete or incorrect application data often leads to follow-up requests, causing delays in processing and service activation.

To address these challenges, At Home will continue expanding its network of partner companies and strengthening inter-service integration. The goal is to fully digitize the tenancy application process and continuously improve services centered on customer success.

[About the Online Tenancy Application System 'Smart Application']

'Smart Application' is a service provided by At Home that enables users to complete rental applications online by simply filling out a dedicated digital form. The system also supports direct data sharing with rent guarantee companies, short-term insurers, utility setup intermediaries, and moving companies. This allows real estate agencies to achieve paperless applications and significant improvements in operational efficiency. Feedback from agencies highlights enhanced efficiency in application processing and data management.

[Overview of At Home's 'Smart Solution']

'Smart Solution' leverages advanced technology to streamline real estate operations, enabling agencies to focus on core tasks such as customer service. The solution provides end-to-end support—from property inquiries and viewings to applications, important disclosures, and contract signing—making daily operations smarter and more efficient.

At Home will continue developing and delivering innovative products and services to support the operational efficiency and productivity of its nationwide network of over 63,000 affiliated real estate agencies, driving industry revitalization, IT adoption, and digital transformation (DX).