Asset Technology, Surpassing 1,500 Units Managed in 5 Years, Adopts 'GMO Rent DX Resident App'

Asset Technology Co., Ltd. (Representative Director: Yasumitsu Miyamoto), a real estate management firm, began operation of the 'GMO Rent DX Resident App' on June 1, 2026. The app, provided by GMO ReTech, a GMO Internet Group company, is designed for property management firms.

Asset Technology has been using the 'GMO Rent DX Owner App' since November 2021, and now manages a proprietary app for owners called 'AT Owner's'. By consolidating tenant-related operations into an app, the company aims to improve phone response efficiency, increase the return rate of move-in check reports, and strengthen communication with tenants.

Background of Adoption
Asset Technology provides rental management, building management, and real estate investment support. Since its founding in 2021, it has expanded its business mainly in Osaka and Nagoya, surpassing 1,500 managed units as of March 2026.

With the increase in units, the burden on staff from phone and email inquiries has grown. The company receives an average of 300 phone inquiries per month, which consumes significant time. By introducing the 'GMO Rent DX Resident App,' they aim to streamline management and ensure continuous contact with tenants.

Field Issues
- High volume of phone inquiries (avg. 300/month) required time-consuming responses to common questions.
- Low return rates for move-in checks despite transitioning from paper to digital.
- Limited contact points for delivering information regarding job openings, relocations, and services.

Key Adoption Points
- Promoting self-resolution of common questions via the app.
- Guiding move-in checks through the app to increase completion rates.
- Using ad delivery functions to maintain continuous contact with tenants.
- Strengthening the management system by combining it with the owner app to centralize communication.