[Important] 1 in 4 Employees "Completely Unaware of Company Regulations"! 2026 Harassment and Compliance Awareness Survey Based on Data from 10,000 People

Asmarq Co., Ltd. (Headquarters: Shibuya-ku, Tokyo, Representative Director: Shoichi Machida), which operates the employee empowerment service "Humap," released the latest 2026 report of its "Harassment and Compliance Awareness Survey" conducted among 10,000 working individuals nationwide on Friday, March 27th. ※The survey was conducted from Thursday, January 22, 2026, to Wednesday, January 28, 2026.

Survey Results

This survey is conducted annually as benchmark data for the corporate compliance and harassment countermeasure package "CHeck." The report reveals trends that can be understood from the comparative results and transitions over the past three years since 2024.

Several years have passed since the mandatory implementation of the Power Harassment Prevention Act (Revised Act on Promotion of Women's Participation and Career Advancement in the Workplace) for all companies in 2022. While many companies have implemented measures such as establishing regulations and conducting training, there is a concern that these measures are becoming "mere formalities" and compliance is only superficial.

This survey, through extensive data from 10,000 individuals, visualized risks such as "lax discipline" within organizations and the newly added item, "Customer Harassment (Kasu-hara)."

Topics

・ "Formalization" of Countermeasures: A "reversal phenomenon" where compliance evaluation scores improve, but awareness scores decline.

・ Approximately half of those who experienced power harassment reported doing nothing because "it's useless/won't be resolved." This highlights a lack of trust in the effectiveness of measures.

・ Emergence of a New Risk: "Customer Harassment" (Kasu-hara)! The victimization rate reaches 10%.

・ 35% feel that "bad information from the front lines is not reaching upper management." Poor communication channels pose a potential risk, fostering violations of compliance and harassment.

Download Survey Results Here

Highlights

Harassment Occurrence Status

Q2. In the past 6 months, have you witnessed or heard about harassment in the workplace? (Select one)

Customer harassment, "Kasu-hara," which was added in fiscal year 2026, was witnessed or heard about by 10% of respondents, a mere 2-point difference from power harassment (12%).

The top reason for not taking action even after experiencing Kasu-hara was "thinking it would be useless/unresolved." This suggests that in a trend favoring customers, upper management may not be adequately protecting front-line employees, or front-line employees may feel that "the company won't protect me."