Tsunagu Net and NJK Reach Basic Agreement on Condo Management DX: Collaboration to Integrate Mcloud and FMS/FMS Delivery for Enhanced Efficiency and Resident Services
Tsunagu Net and NTT Data NJK have agreed to collaborate on DX for condo management, aiming to streamline operations through system integration.
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- 📰 Published: March 31, 2026 at 19:00
Tsunagu Net Communications (Headquarters: Chiyoda-ku, Tokyo; President: Takamasa Gamo; hereinafter 'Tsunagu Net'), a member of the Arteria Group, and NTT Data NJK (Headquarters: Chuo-ku, Tokyo; President: Motoo Kodera; hereinafter 'NJK') have signed a basic agreement to discuss and consider the integration and joint development of Tsunagu Net's DX platform for management associations, 'Mcloud,' and NJK's core system for management companies, 'FMS-Association Accounting,' along with its cloud service for the condo management industry, 'FMS-Delivery.' The goal is to improve operational efficiency for management companies and associations while enhancing services for residents.
Background and Purpose: In the field of condo management, the separation of core operations and front-end resident services leads to redundant data entry and information stagnation, resulting in increased man-hours. To address this inefficiency and the urgent need to cope with labor shortages, the companies aim to build a process that handles everything from application to approval, execution, accounting, and reporting by integrating NJK's 'FMS' and 'FMS-Delivery' with Tsunagu Net's 'Mcloud,' which specializes in resident communication.
Leveraging the scale of Mcloud (approx. 4,600 buildings, 450,000 units) and the FMS series (over 100 companies), the initiative aims to accelerate DX across the entire condo management industry.
Collaboration Scope:
- Data integration between 'Mcloud' and 'FMS'/'FMS-Delivery'
- Development of new 'Mcloud' features for integration with 'FMS-Delivery'
- Joint development of integrated DX solutions
- Cross-selling/up-selling through mutual utilization of customer bases
About Mcloud: Mcloud is a groupware specialized for condo management associations. Since its launch in 2011, it has been introduced in approximately 4,600 buildings and 450,000 units nationwide. Key features include board support, workflow applications, general meeting functions, LINE notifications, and facility reservations. Optional features such as disaster prevention, online payments, and digital signage are also available.
About FMS-Condo Management Series: The FMS series supports core operations for condo management associations, including 'FMS-Association Accounting,' 'FMS-Front Support,' and 'FMS-Construction Ordering.' It also offers 'FMS-Delivery' to support DX, such as web distribution of invoices and receipts, and online reception of various notifications.
Background and Purpose: In the field of condo management, the separation of core operations and front-end resident services leads to redundant data entry and information stagnation, resulting in increased man-hours. To address this inefficiency and the urgent need to cope with labor shortages, the companies aim to build a process that handles everything from application to approval, execution, accounting, and reporting by integrating NJK's 'FMS' and 'FMS-Delivery' with Tsunagu Net's 'Mcloud,' which specializes in resident communication.
Leveraging the scale of Mcloud (approx. 4,600 buildings, 450,000 units) and the FMS series (over 100 companies), the initiative aims to accelerate DX across the entire condo management industry.
Collaboration Scope:
- Data integration between 'Mcloud' and 'FMS'/'FMS-Delivery'
- Development of new 'Mcloud' features for integration with 'FMS-Delivery'
- Joint development of integrated DX solutions
- Cross-selling/up-selling through mutual utilization of customer bases
About Mcloud: Mcloud is a groupware specialized for condo management associations. Since its launch in 2011, it has been introduced in approximately 4,600 buildings and 450,000 units nationwide. Key features include board support, workflow applications, general meeting functions, LINE notifications, and facility reservations. Optional features such as disaster prevention, online payments, and digital signage are also available.
About FMS-Condo Management Series: The FMS series supports core operations for condo management associations, including 'FMS-Association Accounting,' 'FMS-Front Support,' and 'FMS-Construction Ordering.' It also offers 'FMS-Delivery' to support DX, such as web distribution of invoices and receipts, and online reception of various notifications.
FAQ
What is the main purpose of this partnership?
To integrate the 'Mcloud' DX platform for management associations with the 'FMS' core system for management companies, aiming to improve operational efficiency and resident services.
What benefits are expected?
It will enable end-to-end processing from application to approval and accounting, reducing manual data entry and eliminating information bottlenecks.
How many properties will this affect?
Mcloud is used in approximately 4,600 buildings, and the FMS series is used by over 100 management companies, suggesting a significant impact on the industry.