Tsunagunet and NJK Reach Basic Agreement on Condominium Management DX; Collaborate Towards Integration and Joint Development of Mcloud and FMS/FMS Delivery to Improve Operational Efficiency and Resident Services for Management Companies and Associations
Tsunagunet Communications and NTT Data NJK have signed a basic agreement to collaborate on integrating their respective platforms, Mcloud and the FMS series, to drive digital transformation in the condominium management industry. The partnership aims to streamline operations and enhance resident services by creating a seamless end-to-end process from application to accounting.
📋 Article Processing Timeline
- 📰 Published: March 31, 2026 at 19:00
- 🔍 Collected: April 1, 2026 at 13:39 (18h 39m after Published)
- 🤖 AI Analyzed: April 17, 2026 at 01:25 (371h 46m after Collected)
Arteria Group's Tsunagunet Communications, Inc. (Headquarters: Chiyoda-ku, Tokyo; President and CEO: Keisho Gakuen; hereinafter "Tsunagunet") and NTT Data NJK Corporation (Headquarters: Chuo-ku, Tokyo; President and CEO: Motoo Kodera; hereinafter "NJK") have concluded a basic agreement to discuss and examine the integration and joint development of Tsunagunet's DX platform for condominium management associations, "Mcloud," and NJK's core system for management companies, "FMS-Association Accounting," and cloud service for the condominium management industry, "FMS/FMS Delivery," with the aim of improving operational efficiency and resident services for management companies and associations.
Background and Objectives
In the field of condominium management, the separation of core business operations and front-end services for residents leads to duplicate data entry and information backlogs, resulting in increased man-hours. This accumulation of inefficiencies has made addressing labor shortages an urgent necessity. To tackle this challenge, by integrating and jointly developing NJK's "FMS" and "FMS Delivery," which excel in core business operations, with Tsunagunet's "Mcloud," which specializes in resident interaction and communication, the goal is to establish processes that can handle everything from application to approval, execution, accounting, and reporting in a seamless, end-to-end manner.
Leveraging the deployment scale of Mcloud (approx. 4,600 buildings, approx. 450,000 units) and the FMS Mansion Management Series (over 100 companies), the vision is to accelerate DX promotion across the entire condominium management industry through the integration of front-end operations and core business systems.
■ Collaboration Scope (Items for Consideration)
✓ Data integration between "Mcloud" and "FMS"/"FMS Delivery"
✓ Development of new "Mcloud" features assuming integration with "FMS Delivery"
✓ Joint development of an integrated DX solution
✓ Cross-selling/up-selling through mutual utilization of customer bases
About Mcloud
Mcloud is a groupware specialized for the operation of condominium management associations. Since its service launch in 2011, it has been introduced to management associations in approximately 4,600 buildings nationwide, covering about 450,000 units*1.
■ Main Features (Examples)
✓ Board Meeting Support... Scheduling board meetings, attendance confirmation, web conferencing, minutes review, voting functions, etc.
✓ Workflow Applications... Streamlining various procedures within the condominium and electronic signatures for minutes.
✓ General Meeting Function... Confirmation of attendance for general meetings (proxy, voting rights exercise, etc.) and aggregation by agenda item.
✓ LINE Notification... Delivering notifications from Mcloud via LINE.
✓ Facility Reservations... Management of shared facility reservations (flexibly supports condominium-specific usage rules such as lottery functions and usage limits).
✓ Management Screen... Login authentication via Microsoft 365, display of new arrivals for managed properties, etc.
Furthermore, various functions such as disaster prevention, online payment, key integration, and digital signage integration can be added as paid options, allowing for flexible utilization tailored to individual condominium conditions and challenges. By enhancing convenience for various stakeholders, including residents and management companies, not just board members, we aim to contribute to the improvement of condominium property values.
▶Mcloud: https://www.m-cloud.jp/
About FMS-Mansion Management Series
The FMS (Facility Management System)-Mansion Management Series is comprised of "FMS-Association Accounting," "FMS-Front Desk Support," and "FMS-Construction Orders" which support the core business operations of condominium management associations. By enabling data integration between these systems, we aim to improve the operational efficiency of condominium management companies and enhance the satisfaction of their customers, the condominium management associations.
Additionally, as optional systems, we have newly lineup various business support systems such as "FMS-Long-Term Plan Support," which assists in the creation and review of long-term repair plans; "FMS-Important Matters Survey Support," which aids in the issuance of investigation reports on important matters related to management; and "FMS-Bank Documents," which supports the creation of various documents for submission to financial institutions, such as name change notifications and remittance requests.
Furthermore, we offer services to support the promotion of DX (Digital Transformation), including "FMS-Delivery," which enables web distribution of invoices, receipts, and monthly reports, as well as online acceptance of various applications and reception of unit contracts/cancellations.
With over 100 successful implementations, we are utilized by 336 clients among the top 100 companies in management unit rankings*2.
▶FMS (Mansion Management Series): https://www.njk.co.jp/business-areas/solution-service/fms/
▶FMS Delivery: https://www.njk.co.jp/business-areas/solution-service/fms/page7/
*1 As of August 2025 (including planned introductions)
*2 As of May 2025
＜Company Overview: Tsunagunet Communications, Inc.＞
Representative Director & President: Keisho Gakuen
Location: Shin Otemachi Building, 2-2-1 Otemachi, Chiyoda-ku, Tokyo
Established: January 24, 2001
URL: https://www.tsunagunet.com/
＜Company Overview: NTT Data NJK Corporation＞
Representative Director & President: Motoo Kodera
Location: NJK Building, 2-3-4 Shintomi, Chuo-ku, Tokyo
Established: November 7, 1973
*The content described in this release is based on information as of the announcement date. Please note that the content may be subject to change by the time you view it.
*As this is a joint release, it may be distributed multiple times.
*Company names, service names, logos, etc., mentioned are trademarks or registered trademarks of their respective companies.