Fukuoka City Launches Official LINE Account for Senior Care Volunteer Program to Digitalize Point Management

Arrowlink Co., Ltd. (Headquarters: Kobe, Hyogo; CEO: Toshiki Ito) and Career College LLC (Headquarters: Fukuoka City; Representative: Yuki Kudo) are pleased to announce the release of a dedicated LINE official account for Fukuoka City's 'Care Support Volunteer Program,' integrated with the LINE extension tool 'Liny.'

### About the Fukuoka City Care Support Volunteer Program In the program conducted by Fukuoka City, elderly residents aged 65 and older receive 'points' for performing volunteer activities at long-term care insurance facilities. Accumulated points can be exchanged for cash or donated. Previously, volunteer registration and point management were handled via paper forms. To improve convenience and operational efficiency, the city has now opened a dedicated LINE account.

### Key Features of the System 1. Digitalization of Points Earned through Volunteering By completing point issuance through QR code scanning once a day, the system reduces the workload for both the host facilities and the participants. By implementing the system on LINE, which is accessible to everyone, users can not only check their point balance at any time but also reduce risks such as loss of physical cards.

2. Digitalization of User Tasks such as Cash/Donation Applications Digitalizing the annual point redemption process reduces administrative work for the secretariat and improves accuracy. Users can also exchange or donate points with just a simple button tap.

3. Data Analysis Based on Activity History By managing the number of volunteers per facility and individual participation status within the system, the city can understand the actual status of the entire project and identify challenges. Accumulating user activity history will lead to future project improvements.

### Details of the System LINE ID: @138suvtei Registration URL: https://line.me/ti/p/%40138suvte Official Website: https://www.city.fukuoka.lg.jp/fukushi/chiikihoken/health/00/01/1-010403.html

### Company Overview: Arrowlink Co., Ltd. Established: January 6, 2014 Capital: 30,000,000 Yen CEO: Toshiki Ito Business: Recruitment consulting, development and operation of the recruitment management tool 'Liny HR,' LINE API planning/construction/operation support, LINE marketing tool 'Liny' operation support, RPA/AI system operation consulting.