Ichikikushikino City, Kagoshima Prefecture, Starts LINE Reservations for "Trial Housing" to Promote Relocation and Settlement, Achieving Smooth Collaboration with External Contractors While Protecting Personal Information

We are pleased to announce that Arrowlink Co., Ltd. (Representative Director: Toshiki Ito) has built and started operating a system on the official LINE account of Ichikikushikino City, Kagoshima Prefecture (Mayor: Kenji Nakaya), which allows prospective residents to complete reservations for "trial housing" entirely on LINE.

■ About Ichikikushikino City's "Trial Housing" LINE Reservation System

This initiative aims to improve the convenience of "trial housing," which allows those considering relocation to experience local life, and to streamline its management and operation. In introducing this system, we focused on the fact that one of the three target facilities is managed by an external contractor. By adopting an "operator function" that allows the contractor to access only the necessary information while protecting the important data held by the local government, a new management system has been realized where the government and private sector can smoothly cooperate using a single system.

■ Main Features of the LINE Utilization Initiative

1. Collaborative Operation with Confidentiality Ensured with Contracting Businesses

For facilities managed by contractors, contractors utilize special permissions to view and operate only "reservation information and messages from users that they are responsible for." This ensures that user attribute information and survey results unrelated to this project, managed under the city's account, cannot be viewed by contractors, thereby enabling operations with ensured confidentiality.

2. Reduction of Workload Through Instant Notifications and Reservation Calendar

When a reservation request is received, instant notifications can be sent to city staff and the facility staff of the outsourcing partner. This eliminates the need for traditional phone calls to check availability or forwarding communications from the city to the outsourcing partner, as these tasks are completed within LINE. This significantly reduces the workload for both parties and enables quick responses to users.

3. Centralized Information Management While Building Continuous Contact with Prospective Residents via LINE

By connecting via LINE through reservations for this project, the city's appeal can be continuously delivered directly to prospective residents during and after their trial experience. Users can not only make facility reservations but also consult and gather information about relocation through the familiar LINE platform, functioning as a platform that not only improves the convenience of reservations but also enhances the quality of relocation considerations.

■ Ichikikushikino City Official LINE Account

LINE ID: @line.ick_city

Registration URL: https://www.city.ichikikushikino.lg.jp/seisaku4/line.html

■ Comment from the Person in Charge

In our city, we are promoting "Ichikikushikino City" using the official LINE account, aiming to increase local fans, boost visitors, and ultimately encourage relocation.

This time, we have released a system that allows easy LINE reservations for trial housing, enabling people to experience relocation, and also makes it easier for businesses managing the housing to manage it. We strongly encourage everyone to experience relocation through Ichikikushikino City's trial housing.

■ Company Overview

Company Name: Arrowlink Co., Ltd.

Established: January 6, 2014

Capital: 30,000,000 JPY

Representative: Toshiki Ito, Representative Director and President

Location: 4-2-2 Kumoidori, Chuo-ku, Kobe-shi, Hyogo 651-0096

URL: https://arrowlink.co.jp/

Business Activities: Recruitment consulting

Development and operation of recruitment management tool "Liny HR"

LINE API planning, construction, and operation support

LINE marketing tool "Liny" operation support

RPA operation consulting

AI system operation consulting

Employment placement business (License No. 28-ユ-300729)

Certifications/Qualifications: Privacy Mark certification acquired

ISO/IEC 27001 (Information Security)

Ministry of Economy, Trade and Industry DX Certification System Certified Business Operator

45 LINE Green Badge certified professionals

General Incorporated Foundation Japan Next Generation Enterprise Promotion Organization White Company Certification Gold Rank

Paid employment placement business (License No. 28-ユ-300729)

Certified Health and Productivity Management Organization 2025 (Small and Medium-sized Enterprise Category)

■ Services Provided

・Administrative digitalization service "Portable City Hall" https://liny-gr.com/

・Connected Recruitment Manager "Saimane" https://www.arrowlink.co.jp/saimane

・Recruitment marketing tool "Liny HR" https://line-next.com/

・Job hunting support service "AI Shūkatsu Sapota-kun" https://ai-sapota.jp/

・Company appeal communication service "AI Recruitment Manager-kun" https://ai-tantou.jp/

・Recruitment accompanying referral service "Careearc" https://careearc.jp/

・Recruitment pamphlet creation tool "todoke" https://todoke.ne.jp/

Contact Information

Arrowlink Co., Ltd.

Digital Innovation Division

Contact: gr-di@arrowlink.co.jp