Gmail/Microsoft Outlook Compatible | Beta Release of Sales Email AI Agent 'amptalk agent'

amptalk Inc. (Headquarters: Shibuya-ku, Tokyo; CEO: Ryoma Inose) has released the beta version of 'amptalk agent', an AI agent that autonomously supports sales representatives' email tasks. Compatible with Gmail and Microsoft Outlook, the AI automatically drafts emails for daily tasks such as scheduling, handling inquiries and questions, and sending follow-up emails after business meetings.

▼ For more details on 'amptalk agent':
https://amptalk.co.jp/product/agent

▪️ Development Background
The company name 'amptalk' is derived from 'amplify' + 'talk'. Business meetings are 'conversations' at the core of business, and the trust generated from these conversations drives orders and deepens customer relationships. amptalk has been supporting the 'sales front line' and driving sales transformation for many companies through its phone/call analysis tool 'amptalk analysis' and AI role-play tool 'amptalk coach'.

However, even when improving the quality of conversations themselves, the issue emerged that email tasks occurring 'before and after' meetings significantly consume sales representatives' time. According to a McKinsey & Company survey (*1), Japanese sales representatives spend only 34% of their total working hours on direct customer sales, with the remaining approximately 66% spent on coordination and internal tasks. Furthermore, a Teikoku Databank survey shows that bankruptcies due to labor shortages in fiscal year 2025 reached 441 cases, approximately 1.3 times the previous year, marking a record high (*2). With ongoing recruitment difficulties, creating an environment where each individual can focus on their core work is an urgent task.

Even when a 'good conversation' is achieved, being caught up in peripheral tasks prevents focus on the core dialogue, meaning the value of the conversation is not amplified but rather diminished by surrounding tasks. 'amptalk agent' was developed to address the need for 'automation of sales email tasks' that emerged from this reality.
(*1) McKinsey & Company 'Why is Sales Productivity Low in Japan?'
(*2) Teikoku Databank 'Trend Survey on Bankruptcies Due to Labor Shortages (FY2025)'

▪️ About 'amptalk agent'
amptalk agent is an email AI agent that uses AI to handle sales email tasks across tools and internal information. The salesperson's only task is to check and send the draft email created by the AI. It streamlines the email tasks of sales teams with the following three functions:

Scheduling: Complete automation of scheduling via calendar integration.
The AI automatically detects scheduling requests from incoming emails, references the calendar to extract candidate dates, and automatically sets the reply email as a draft in Gmail/Outlook. The user simply checks the content and sends it. Because it uses Gmail/Outlook directly, scheduling can be completed without requiring the other party to learn a new tool. Furthermore, it automates temporarily holding candidate dates in the calendar, updating schedules after confirmation, and generating links for web conferencing systems.

Follow-up & Thank-you Emails: Automatic and thorough follow-up after meetings (under development)
amptalk analysis analyzes the meeting, generates transcripts and minutes. Based on this information, it automatically drafts follow-up emails after the meeting.

Inquiry & Question Handling: Automatic generation of accurate answers from internal knowledge (under development)
The AI detects inquiry emails from customers, searches for and generates the optimal answer from pre-trained internal documents and FAQs.

▪️ Future Outlook
Starting with the automation of scheduling, 'amptalk agent' will sequentially release new functions as an agent that autonomously handles email tasks.
The next feature under development is scheduled to be a function where the AI automatically drafts emails in response to customer inquiries. By learning from past email text, it will automatically draft replies to incoming emails and automatically respond to customer inquiries based on past response content. This will significantly streamline the daily email handling of sales representatives, creating time for core sales activities.

▪️ Company Overview
amptalk's mission is to 'maximize the time people spend face-to-face' and aims to create 'opportunities that didn't exist in the world until yesterday'. It is a company that strives to create a world where people can work more efficiently by achieving what could not be done by 'people' alone.

amptalk transforms daily sales data into assets and elevates the level of sales organizations. Through its phone/call analysis tool 'amptalk analysis', AI role-play tool 'amptalk coach' that turns sales personnel into immediate assets, and email AI agent 'amptalk agent', it achieves sales enablement based on data obtained from daily customer touchpoints.

Trade Name: amptalk Inc.
Representative: Ryoma Inose
Location: 8F Shibuya Kyowa Building, 2-20-11 Shibuya, Shibuya-ku, Tokyo
Established: May 2020
Website: https://amptalk.co.jp/

* Product and service names mentioned in this news release are trademarks or registered trademarks of their respective companies.
* The information contained in this news release is current as of the date of announcement and is subject to change without notice.