[Altius Link] Exhibiting at Conference "Beyond Communication 2026" on July 14

Altius Link Co., Ltd. (Location: Shibuya-ku, Tokyo, President and Representative Director: Masatoshi Naya, hereinafter referred to as "the Company") will exhibit at the conference "Beyond Communication 2026," organized by RevComm Inc., to be held on July 14, 2026, at JP Tower Hall & Conference (Chiyoda-ku, Tokyo).

Event details and registration here

This conference, themed "The Next Step Guided by Conversation Data," is an event specializing in conversation data and AI, targeting companies and individuals involved in AI and data utilization in sales and customer support.

Altius Link Exhibition Overview

We will introduce our inside sales solution that supports the systematization of sales knowledge and improvement of performance reproducibility through AI x BPO. By combining AI-driven data analysis with the operational expertise of our specialized inside sales organization, "Altius Sales Base," we optimize sales activities, which tend to be individualized, into a system that leads to results.

At this booth, we will present the following initiatives and extensive achievements:

Visualization and standardization of top salesperson know-how using voice analysis AI

Building sales processes that are easy for new employees to achieve results

System for analyzing customer needs and reasons for lost deals from call data and driving improvements

Support for optimizing sales and marketing strategies with data-driven approaches

Operational design and stabilization support by a specialized inside sales organization

Altius Link Exhibition Booth: D

Knowledge Session Presentation Overview

Amidst a deepening labor shortage, how can we balance "quantity" and "quality" in sales and customer support? This session will explain practical approaches to AI utilization for such challenges, based on the strategy of the KDDI Group and AI utilization case studies from Altius Link's frontline operations. It will cover real results and practical points, from resolving individualization and improving productivity to generating sales through data utilization.

Date and Time

July 14, 2026 (Tue) 14:00 ~14:40

Theme

Practical Examples of AI-Driven Customer Touchpoints Tackled by the KDDI Group

~We're short on people, but sales can't stop. New value created by AI~

Content

This session will present practical examples of customer touchpoints where the KDDI Group is tackling the social issue of a severe labor shortage with AI.

Under its new medium-term management strategy, the KDDI Group is promoting AI implementation from communication infrastructure to customer touchpoints. This session will primarily introduce AI utilization cases at KDDI and Altius Link, a member of the KDDI Group. It will cover real frontline practices such as productivity improvement through voice analysis, formalization of customer support know-how, and the creation of new value.

Speakers

KDDI Corporation, Growth Business Promotion Division, Managed CX Business Promotion Department

Deputy General Manager, Yasutomo Takeuchi

Altius Link Co., Ltd., Altius Sales Base

General Manager, Yusuke Ichiba

Altius Link Co., Ltd.

Altius Link provides BPO services that comprehensively support corporate activities, from front office including customer support to back office and IT domains, with a focus on value creation through the fusion of people and digital technology, both domestically and internationally. Operating in seven countries, primarily in Asia and North America, we contribute to the creation of new value leading to the sophistication of operations and CX improvement, driven by AI x digital, through collaboration with diverse partner companies. As a "Total CX2 Design Company" that designs all connections between companies and their customers, we comprehensively achieve two CXs: improvement of Customer Experience and Corporate Transformation, supporting the mid-to-long-term business growth of our client companies. Guided by our purpose, "Making connections stronger, more beautiful, and more interesting," we enrich the connections between people, companies, and society, and contribute to the sustainable development of society together with our client companies.

Location: Odakyu Southern Tower, 2-2-1 Yoyogi, Shibuya-ku, Tokyo 151-8583 Established: May 1996 (Altius Link launched September 1, 2023) Representative: Masatoshi Naya, President and Representative Director Capital: 100 million yen Business Activities: 1. Customer Success Services 2. Contact Center Services 3. Business Outsourcing Services 4. Corporate Outsourcing Services 5. IT Outsourcing Services 6. Global Services 7. Services such as temporary staffing, insurance agency, and telegram services Company URL: https://www.altius-link.com/ Service URL: https://www.services.altius-link.com/

Contact Information

Altius Link Co., Ltd. Company Information

https://prtimes.jp/main/html/searchrlp/company_id/19180?tab=press_kit

This Release (Company Website)

https://www.altius-link.com/news/detail20260630.html

Press Release List

https://prtimes.jp/main/html/searchrlp/company_id/19180

Contact for Media: adv@altius-link.com

Contact for Services: service@altius-link.com

Official Facebook Account: https://www.facebook.com/AltiusLink/