[Altius Link] Speaking at "MAKE AI NEXT 2026 Spring" on 4/22 (Wed) - Introducing the Changes in Service Structure Brought by AI x BPO and the Management Perspective That Connects Reform to Implementation

Altius Link, Inc. (Location: Shibuya-ku, Tokyo; President & CEO: Masatoshi Natani; hereinafter "the Company") will be speaking at the online conference "MAKE AI NEXT 2026 Spring" hosted by Renewer Inc. on April 22, 2026.

This conference is an event to share the forefront of generative AI and AI agent utilization, under the theme of "Thinking together about the next 'new normal' of AI utilization in enterprise companies."

In 2026, as the transformation brought by AI progresses at an unprecedented speed, generative AI and AI agents are accelerating business transformation, the creation of new services, and organizational evolution. On the other hand, the speed of change requires companies to have a solid basis for judgment and a clear next move. "MAKE AI NEXT" is a conference that looks to the future of AI and guides the next actions based on practical knowledge. At this conference, speakers with practical knowledge from the front lines of the enterprise domain will share the “next new normal” of AI utilization with real-life examples.

Altius Link Presentation Session Overview

With the advancement of AI agents, the business models for contact centers and BPO are at a major turning point. In our session, we will discuss the outlook from a management perspective, covering the optimal division of roles between humans and AI, management decisions in digital investment, and the ideal profile for BPO talent in the age of AI, all while sharing practical case studies of AI application in the BPO business.

Theme	AI x BPO Transformation from a Management Perspective──Decision-Making, Challenges, and Outlook
Date/Time	Wednesday, April 22, 2026, 11:00–11:40
Speaker	Masatoshi Nobuhara, Senior Executive Vice President, Altius Link, Inc. *Speaker's title is as of March 2026.