[For Restaurants Aiming to Break Away from Reservation Sites] The Top Challenge to Solve by Introducing an App is 'Building a Stable Revenue Base by Improving Repeat Rates'!
All Today Inc. conducted a survey on introducing store apps for restaurants. The top desired outcome is building a stable revenue base through improved repeat rates, highlighting the shift away from third-party booking platforms.
📋 Article Processing Timeline
- 📰 Published: March 30, 2026 at 21:00
- 🔍 Collected: March 30, 2026 at 22:56 (1h 56m after Published)
- 🤖 AI Analyzed: April 22, 2026 at 23:10 (552h 14m after Collected)
All Today Inc. (Headquarters: Saitama City, Saitama Prefecture) has announced the results of a survey regarding the "operational barriers in introducing store apps in the restaurant industry," targeting managers and operational leaders of repeat-visit oriented stores (restaurants).
Survey Overview
Survey Overview: Survey on the "operational barriers in introducing store apps in the restaurant industry"
[Survey Period] Friday, March 13, 2026 - Tuesday, March 17, 2026
[Survey Method] Internet survey via PRIZMA (https://www.prizma-link.com/press)
[Number of Respondents] 251 people
[Survey Targets] Monitors who answered that they were managers or operational leaders of repeat-visit oriented stores (restaurants) at the time of the survey
[Survey Source] All Today Inc. (https://www.alltoday.jp/)
[Monitor Provider] Sakurisa
*When quoting the results of this questionnaire, please use the URL of "All Today Inc." (https://www.alltoday.jp/).
Survey Results Summary
When asked, "If you could introduce your own official store app, which of your current management challenges would you be happiest to see solved?" the most common answer was "Building a stable revenue base by improving the repeat rate (46.2%)," followed by "Reducing workloads such as phone reservations and inquiry handling (41.4%)," and "Effective marketing through the accumulation of customer data (37.1%)."
The fact that "Building a stable revenue base by improving the repeat rate" was the most common response reflects the current state of the market, where acquiring new customers is becoming increasingly difficult.
Because "reducing workloads" was selected next, it is thought that how to reduce the operational burden on the front lines while securing sales has become an issue.
Furthermore, "accumulation of customer data" also ranked high, suggesting that what managers expect from apps is not just a new customer acquisition feature, but a system that can automate relationship building with customers within limited personnel and efficiently cultivate repeat customers.
So, in order to solve these management challenges, what specific functions are actually required in actual store operations?
Survey Overview
Survey Overview: Survey on the "operational barriers in introducing store apps in the restaurant industry"
[Survey Period] Friday, March 13, 2026 - Tuesday, March 17, 2026
[Survey Method] Internet survey via PRIZMA (https://www.prizma-link.com/press)
[Number of Respondents] 251 people
[Survey Targets] Monitors who answered that they were managers or operational leaders of repeat-visit oriented stores (restaurants) at the time of the survey
[Survey Source] All Today Inc. (https://www.alltoday.jp/)
[Monitor Provider] Sakurisa
*When quoting the results of this questionnaire, please use the URL of "All Today Inc." (https://www.alltoday.jp/).
Survey Results Summary
When asked, "If you could introduce your own official store app, which of your current management challenges would you be happiest to see solved?" the most common answer was "Building a stable revenue base by improving the repeat rate (46.2%)," followed by "Reducing workloads such as phone reservations and inquiry handling (41.4%)," and "Effective marketing through the accumulation of customer data (37.1%)."
The fact that "Building a stable revenue base by improving the repeat rate" was the most common response reflects the current state of the market, where acquiring new customers is becoming increasingly difficult.
Because "reducing workloads" was selected next, it is thought that how to reduce the operational burden on the front lines while securing sales has become an issue.
Furthermore, "accumulation of customer data" also ranked high, suggesting that what managers expect from apps is not just a new customer acquisition feature, but a system that can automate relationship building with customers within limited personnel and efficiently cultivate repeat customers.
So, in order to solve these management challenges, what specific functions are actually required in actual store operations?