Launch of Hotel Cleaning BPO Service Utilizing Foreign Talent to Support the Resolution of Labor Shortages in the Accommodation Industry

Alliance of Japan Co., Ltd. (Headquarters: Minato-ku, Tokyo; CEO: Karen Hino) has launched a hotel cleaning BPO (Business Process Outsourcing) service utilizing foreign talent to respond to the serious labor shortage issue in the accommodation industry.

With the recovery of inbound demand, the hotel industry is facing a major challenge of insufficient room cleaning staff, even as occupancy rates rise.

In particular, an increasing number of accommodation facilities are facing challenges such as:
・Difficulty in attracting job applicants
・Heavy burden of training and shift management
・Difficulty in securing staff during peak seasons
・Unstable cleaning operations

On the other hand, there are many foreign talents in Japan, mainly from Japanese language schools and international students, who are motivated to work in Japan.

Alliance of Japan Co., Ltd. will leverage its cultivated network of foreign talent to provide a BPO service that undertakes room cleaning operations for hotels and accommodation facilities.

Our company handles everything in one package:
・Recruitment of foreign staff
・Education and training
・Shift management
・Quality control
・On-site operations

Hotels can outsource their room cleaning operations simply by requesting the "required number of rooms."

Moreover, since there are:
・No recruitment advertising costs
・No talent introduction fees
・No initial costs
it is possible to start on a small scale with suppressed risks.

Furthermore, a simple fee structure of "pay only for the rooms cleaned" enables flexible operations with reduced fixed costs.

[Main Services Provided]
・Guest room cleaning
・Bed making
・Amenity replenishment
・Common area cleaning

[Example of Supported Countries]
・Vietnam
・Indonesia
・Nepal
・Cambodia
・Bangladesh
・India
and more, enabling the securing of a multinational workforce.

In the future, in addition to hotel cleaning BPO, we plan to develop a comprehensive support business connecting foreign talent and Japanese companies, including:
・Private lodging (Minpaku) cleaning
・Monthly facility cleaning
・Foreign resident life support
・Registered support organization business
・Japanese language education support

[Comment from the CEO]
"By connecting 'foreign talent who want to work in Japan' with 'the accommodation industry suffering from labor shortages,' we aim to create a sustainable system for both parties.

Instead of just being a talent agency, by providing support that includes on-site operations, we will contribute to solving the challenges of the hotel industry."

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[Company Profile]
Company Name: Alliance of Japan Co., Ltd.
Location: 2-16-6-2F Akasaka, Minato-ku, Tokyo
Representative: CEO Karen Hino
Established: April 2026
Business Content: Domestic and international talent introduction, recruitment support, recruitment agency, offshore development, RPO/BPO

[Contact Information]
Alliance of Japan Administrative Office
E-MAIL: info@allianceofjapan.com
(Reception: Weekdays 10:00 - 18:00)

[Official Website]
https://allianceofjapan.net