WiMAX Satisfaction Survey: Broad WiMAX Ranks 1st in Overall Score, UQ WiMAX Leads in Recommendation Intent (NPS)
All Connect Magazine released a survey report on 8 WiMAX providers based on data from 233 users. Broad WiMAX topped the overall score, while UQ WiMAX led in NPS, revealing significant variations in preferences across different age groups.
📋 Article Processing Timeline
- 📰 Published: May 19, 2026 at 20:00
- 🔍 Collected: May 19, 2026 at 11:31
- 🤖 AI Analyzed: May 27, 2026 at 11:31 (191h 59m after Collected)
All Connect Magazine, a telecommunications media outlet operated by ALL CONNECT Co., Ltd., has compiled the results of a mobile WiFi satisfaction survey conducted in April 2026. The report analyzes data from 233 WiMAX users across 8 major services, utilizing a 5-axis evaluation (Speed, Price, Stability, Support, and Perks) along with the Net Promoter Score (NPS).
Key Survey Results:
- Overall Score (Average of 5 axes): 1st Broad WiMAX (3.32), 2nd UQ WiMAX (3.21), 3rd 5G CONNECT (3.20).
- NPS (Net Promoter Score): 1st UQ WiMAX (+1.1). Only UQ WiMAX and DTI WiMAX (+16.7) recorded positive scores among the eight providers.
- Support Evaluation: 1st Broad WiMAX (3.48). A significant gap of up to 0.98 points was observed compared to the lowest-ranked Vision WiMAX (2.50).
Demographic Trends:
- Broad WiMAX ranked first among users in their 20s, apartment renters, and those switching from other mobile WiFi services.
- Preferences shifted by age group: GMO Tokutoku BB WiMAX led for those in their 30s, BIGLOBE WiMAX for those in their 50s, and UQ WiMAX for those in their 60s.
The report notes that while UQ WiMAX had the largest sample size (n=91), other providers ranged between 6 to 45 respondents. Therefore, the results should be viewed as general trends rather than definitive rankings, as 95% confidence intervals often overlap between top-performing services.
Key Survey Results:
- Overall Score (Average of 5 axes): 1st Broad WiMAX (3.32), 2nd UQ WiMAX (3.21), 3rd 5G CONNECT (3.20).
- NPS (Net Promoter Score): 1st UQ WiMAX (+1.1). Only UQ WiMAX and DTI WiMAX (+16.7) recorded positive scores among the eight providers.
- Support Evaluation: 1st Broad WiMAX (3.48). A significant gap of up to 0.98 points was observed compared to the lowest-ranked Vision WiMAX (2.50).
Demographic Trends:
- Broad WiMAX ranked first among users in their 20s, apartment renters, and those switching from other mobile WiFi services.
- Preferences shifted by age group: GMO Tokutoku BB WiMAX led for those in their 30s, BIGLOBE WiMAX for those in their 50s, and UQ WiMAX for those in their 60s.
The report notes that while UQ WiMAX had the largest sample size (n=91), other providers ranged between 6 to 45 respondents. Therefore, the results should be viewed as general trends rather than definitive rankings, as 95% confidence intervals often overlap between top-performing services.
FAQ
WiMAXの満足度調査で総合スコア1位になったサービスは？
Broad WiMAXが3.32のスコアで総合1位となりました。特に速度、サポート、特典の3項目で最高評価を得ています。
推奨意向（NPS）で最も高い評価を得たWiMAXサービスはどこですか？
UQ WiMAXが+1.1で1位となりました。調査対象8社の中でプラスのスコアを記録したのはUQ WiMAXとDTI WiMAXの2社のみです。
年代別のWiMAX利用者の評価傾向に違いはありますか？
はい、明確な違いがあります。20代ではBroad WiMAX、30代ではGMOとくとくBB、50代ではBIGLOBE、60代ではUQ WiMAXがそれぞれ満足度1位となっています。
サポート体制の評価が最も高かったサービスは？
Broad WiMAXが3.48で1位、次いでDTI WiMAXが3.33、UQ WiMAXが3.25という結果になりました。
この調査の信頼性やサンプルサイズはどのようになっていますか？
有効回答1,000名のうちWiMAX利用者233名を抽出。UQ WiMAX（n=91）以外の他社はn=6〜45と小規模なため、断定ではなく傾向として捉える必要があるとされています。