[WiFi Speed Satisfaction Survey] 93.6% prioritize speed, yet 54.4% regret it... Nighttime speed drops are the biggest cause of dissatisfaction
A survey of 500 WiFi users by ALL CONNECT revealed that while 93.6% prioritize speed, 54.4% regret their choice due to slow nighttime speeds and instability.
📋 Article Processing Timeline
- 📰 Published: April 22, 2026 at 20:00
- 🔍 Collected: April 23, 2026 at 00:02 (4h 2m after Published)
- 🤖 AI Analyzed: April 23, 2026 at 07:06 (7h 4m after Collected)
ALL CONNECT Co., Ltd. (President and CEO: Kota Iwai, Headquarters: Fukui City, Fukui Prefecture), which is engaged in the telecommunications infrastructure business and regional revitalization business, conducted a survey on the awareness, satisfaction, and regrets regarding WiFi communication speeds targeting 500 WiFi users through its communication media "ALL CONNECT Magazine" (https://all-connect.co.jp/magazine/).
According to the survey results, while 93.6% of people place importance on communication speed when choosing WiFi, 54.4% have experienced disappointment or regret regarding the actual speed despite choosing based on it.
Regarding the content of the regret, "drastic speed differences depending on the time of day" (18.8%) was the most common, and when combined with "it became slow only at night" (13.4%), it became clear that the drop in speed from night to peak hours is the biggest cause of dissatisfaction.
In this survey, we revealed the real intentions of users regarding WiFi speeds, including the actual state of WiFi speed awareness, the degree of importance placed on speed, situations where they feel it is slow, speed satisfaction, dissatisfaction while out and about, regrets and failures regarding speed, conditions prioritized when switching, and absolutely non-negotiable conditions.
- Degree of importance of speed and current awareness
- 93.6% "emphasize" speed (Very important 28.8% + Somewhat important 64.8%)
- 22.0% of respondents answered that their WiFi speed is "unknown"
- Situations where speed feels slow
- 1st: "Watching videos" 24.2%, 2nd: "Nighttime (8 PM to 11 PM)" 22.5%
- Followed by "Simultaneous use of multiple devices" 17.5%, "Online games" 12.9%
- Speed satisfaction and regret
- Dissatisfied with speed (Total 22.8%), People who feel dissatisfied while out (Total 62.8%)
- 54.4% of people regretted choosing based on speed priority
- Reason for regret 1st: "Drastic speed differences depending on the time of day" 18.8%
- Non-negotiable conditions regarding speed
- Prioritized when switching: "Stability at night and peak hours" 44.8%
- Absolutely non-negotiable: "Stably fast even at night" 33.4%
[Survey Overview]
Survey Target: Men and women who use WiFi (pocket WiFi, home router, optical line) at home or on the go
Number of Valid Responses: 500 people
Survey Period: April 2026
Survey Method: Internet survey (CrowdWorks)
Survey Subject: ALL CONNECT Co., Ltd. (ALL CONNECT Magazine)
Public Data (PDF/CSV): https://all-connect.co.jp/magazine/data/
What is the WiFi usage rate? How many people "don't know" their own communication speed?
When asked if they currently use WiFi at home or on the go, 96.4% answered "Yes". This shows that WiFi has become established as a life infrastructure.
Usage Status / Number of Responses / Percentage
Yes / 482 people / 96.4%
No / 13 people / 2.6%
Considering / 5 people / 1.0%
On the other hand, when asked how well they grasp the communication speed of the WiFi they are using, 22.0% answered "Unknown".
Communication Speed Range / Number of Responses / Percentage
51-100Mbps / 120 people / 24.0%
Unknown / 110 people / 22.0%
11-50Mbps / 94 people / 18.8%
101-200Mbps / 83 people / 16.6%
201Mbps or more / 53 people / 10.6%
1-10Mbps / 36 people / 7.2%
Under 1Mbps / 4 people / 0.8%
Among those who grasp their speed, "51-100Mbps" was the most common at 24.0%. When combining answers of 100Mbps or less, it reaches 50.8%, meaning that more than half of the users are using speeds of 100Mbps or less.
The situation where about 1 in 5 people cannot grasp their WiFi speed is considered a factor making it difficult to take improvement measures even if they are dissatisfied with the speed.
- The WiFi usage rate is 96.4%, becoming a life infrastructure.
- On the other hand, 22.0% answered their speed is "Unknown".
- The most common among those who grasp their speed is "51-100Mbps" at 24.0%.
When choosing WiFi, how many people place importance on communication speed?
When asked how much importance they place on communication speed when choosing WiFi, 64.8% said "Somewhat important" and 28.8% said "Very important", totaling 93.6% who place importance on speed.
Degree of Importance / Number of Responses / Percentage
Somewhat important / 324 people / 64.8%
Very important / 144 people / 28.8%
Neither / 22 people / 4.4%
Not very important / 9 people / 1.8%
Not important / 1 person / 0.2%
The total of "Not very important" and "Not important" was only 2.0%, showing that almost all WiFi users place importance on speed.
With the spread of video streaming services and te...
According to the survey results, while 93.6% of people place importance on communication speed when choosing WiFi, 54.4% have experienced disappointment or regret regarding the actual speed despite choosing based on it.
Regarding the content of the regret, "drastic speed differences depending on the time of day" (18.8%) was the most common, and when combined with "it became slow only at night" (13.4%), it became clear that the drop in speed from night to peak hours is the biggest cause of dissatisfaction.
In this survey, we revealed the real intentions of users regarding WiFi speeds, including the actual state of WiFi speed awareness, the degree of importance placed on speed, situations where they feel it is slow, speed satisfaction, dissatisfaction while out and about, regrets and failures regarding speed, conditions prioritized when switching, and absolutely non-negotiable conditions.
- Degree of importance of speed and current awareness
- 93.6% "emphasize" speed (Very important 28.8% + Somewhat important 64.8%)
- 22.0% of respondents answered that their WiFi speed is "unknown"
- Situations where speed feels slow
- 1st: "Watching videos" 24.2%, 2nd: "Nighttime (8 PM to 11 PM)" 22.5%
- Followed by "Simultaneous use of multiple devices" 17.5%, "Online games" 12.9%
- Speed satisfaction and regret
- Dissatisfied with speed (Total 22.8%), People who feel dissatisfied while out (Total 62.8%)
- 54.4% of people regretted choosing based on speed priority
- Reason for regret 1st: "Drastic speed differences depending on the time of day" 18.8%
- Non-negotiable conditions regarding speed
- Prioritized when switching: "Stability at night and peak hours" 44.8%
- Absolutely non-negotiable: "Stably fast even at night" 33.4%
[Survey Overview]
Survey Target: Men and women who use WiFi (pocket WiFi, home router, optical line) at home or on the go
Number of Valid Responses: 500 people
Survey Period: April 2026
Survey Method: Internet survey (CrowdWorks)
Survey Subject: ALL CONNECT Co., Ltd. (ALL CONNECT Magazine)
Public Data (PDF/CSV): https://all-connect.co.jp/magazine/data/
What is the WiFi usage rate? How many people "don't know" their own communication speed?
When asked if they currently use WiFi at home or on the go, 96.4% answered "Yes". This shows that WiFi has become established as a life infrastructure.
Usage Status / Number of Responses / Percentage
Yes / 482 people / 96.4%
No / 13 people / 2.6%
Considering / 5 people / 1.0%
On the other hand, when asked how well they grasp the communication speed of the WiFi they are using, 22.0% answered "Unknown".
Communication Speed Range / Number of Responses / Percentage
51-100Mbps / 120 people / 24.0%
Unknown / 110 people / 22.0%
11-50Mbps / 94 people / 18.8%
101-200Mbps / 83 people / 16.6%
201Mbps or more / 53 people / 10.6%
1-10Mbps / 36 people / 7.2%
Under 1Mbps / 4 people / 0.8%
Among those who grasp their speed, "51-100Mbps" was the most common at 24.0%. When combining answers of 100Mbps or less, it reaches 50.8%, meaning that more than half of the users are using speeds of 100Mbps or less.
The situation where about 1 in 5 people cannot grasp their WiFi speed is considered a factor making it difficult to take improvement measures even if they are dissatisfied with the speed.
- The WiFi usage rate is 96.4%, becoming a life infrastructure.
- On the other hand, 22.0% answered their speed is "Unknown".
- The most common among those who grasp their speed is "51-100Mbps" at 24.0%.
When choosing WiFi, how many people place importance on communication speed?
When asked how much importance they place on communication speed when choosing WiFi, 64.8% said "Somewhat important" and 28.8% said "Very important", totaling 93.6% who place importance on speed.
Degree of Importance / Number of Responses / Percentage
Somewhat important / 324 people / 64.8%
Very important / 144 people / 28.8%
Neither / 22 people / 4.4%
Not very important / 9 people / 1.8%
Not important / 1 person / 0.2%
The total of "Not very important" and "Not important" was only 2.0%, showing that almost all WiFi users place importance on speed.
With the spread of video streaming services and te...