What is the 'GENIAC-PRIZE' that Aisometry won?

It is the largest AI competition in Japan, led by the Ministry of Economy, Trade and Industry and NEDO, aimed at enhancing Japan's AI development capabilities and accelerating social implementation.

What proposal did Aisometry win with?

Titled 'Automated Feedback Agent for Customer Inquiries,' it is a proposal and demonstration experiment to streamline customer service in franchise operations using AI agents.

What does this award mean for Aisometry?

It indicates that the company's AI agent development technology and contributions to solving social issues have been officially recognized, which is expected to boost their future business expansion.

Aisometry Inc. Receives Regional Award at METI/NEDO-Sponsored 'GENIAC-PRIZE' with Aizu General Holdings

Published Apr 2, 2026 1:26 AM ・ Updated Jun 13, 2026 11:45 PM ・ 4 min read ・ Source: PR TIMES

Aisometry Inc., in collaboration with Aizu General Holdings, has been awarded the 'Regional Award' in the 'AI Agent Development for Social Problem Solving Utilizing Domestic Foundational Models' category at the 'GENIAC-PRIZE,' led by the Ministry of Economy, Trade and Industry (METI) and the New Energy and Industrial Technology Development Organization (NEDO). Their proposal and demonstration of an 'Inquiry Response Automatic Feedback Agent' to efficiently deploy customer support across franchise operations using AI agents were recognized.

Aisometry Inc. (Headquarters: Bunkyo-ku, Tokyo; Representative Director: Hiroyuki Matsushima; hereinafter Aisometry) is pleased to announce that, in collaboration with Aizu General Holdings Co., Ltd., it has received the 'Regional Award' in the 'AI Agent Development for Social Problem Solving Utilizing Domestic Foundational Models' category of the 'GENIAC-PRIZE,' led by the Ministry of Economy, Trade and Industry and NEDO (New Energy and Industrial Technology Development Organization). Under the title "Inquiry Response Automatic Feedback Agent," we proposed and demonstrated an initiative to efficiently deploy customer support across franchise operations using AI agents.

[Regarding GENIAC-PRIZE] The 'GENIAC-PRIZE' is a bounty-based program launched to strengthen Japan's generative AI development capabilities and accelerate its social implementation. With a total prize money of approximately 800 million yen, this program has garnered significant attention as one of Japan's largest AI competitions. At the final judging and awards ceremony on March 24, 2026, winners were selected from over 200 applications.

https://geniac-prize.nedo.go.jp/

[Thematic Areas] Social Issues: AI Agent Development for Social Problem Solving Utilizing Domestic Foundational Models Theme I. Formalization of tacit knowledge in manufacturing (hereinafter, Manufacturing) Theme II. Improving productivity of customer support (hereinafter, CS) Government Agencies: Generative AI Development Contributing to Efficiency of Review Operations, etc., in Government Agencies (Theme III) Safety: Development of Risk Exploration and Risk Reduction Technologies for Ensuring Generative AI Safety (Theme IV)

Proposal and Achievements [Proposal Title] Creating a Self-Sustaining Customer Service Culture with AI Agents

[Proposal Overview] Aizu General

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Source: PR TIMES
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Aisometry Inc. Receives Regional Award at METI/NEDO-Sponsored 'GENIAC-PRIZE' with Aizu General Holdings

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