AirHost Inc.（總部：東京都澀谷區；代表董事：尾畠 隆志；以下簡稱「AirHost」）已開始將住宿設施專用自營預訂引擎「CHILLNN」（由 CHILLNN Inc. 提供，總部：京都府京都市下京區；代表董事：永田 諒；以下簡稱「CHILLNN」）的 API 整合至「AirHost HMS（Hospitality Management Solution）」。
此整合使使用「AirHost HMS」的住宿設施能夠透過「CHILLNN」優化自家網站的預訂接收，並集中管理庫存和定價。這是減少支付給 OTA（線上旅行社）佣金並提高自營預訂率的重要一步。
導入背景與目的
AirHost 提供支援住宿設施數位轉型（DX）並促進更有效率營運的服務。CHILLNN 是一個自營預訂引擎，無需編碼即可創建反映設施世界觀的高設計性預訂頁面，並獲得重視品牌的住宿設施的支持。將這些功能整合到「AirHost HMS」將為使用者帶來更多好處。
主要優勢
・高效的庫存管理與定價：「AirHost HMS」與「CHILLNN」的整合實現了預訂和庫存資訊的集中管理。
・降低成本與最大化收益：增加自家網站預訂量，減少支付給 OTA 的佣金。
・品牌化的預訂體驗：在維持高設計性的自營預訂體驗、不損害設施世界觀的同時，透過 AirHost 實現營運效率化。
關於 CHILLNN Inc.
CHILLNN Inc. 以「創造和培育品牌的唯一住宿預訂系統」為理念，為住宿設施提供自營預訂引擎「CHILLNN」。CHILLNN 基於飯店營運的專業知識開發，無需編碼即可創建雜誌風格介面的預訂頁面，並提供豐富靈活的功能，如額外銷售、住宿券銷售和日間使用銷售，且無需額外費用。該系統已在全國超過 1,200 家設施導入，並受到重視獨特性的住宿設施的支持。
https://chillnn-inc.com/
關於 AirHost HMS
「AirHost HMS」是一款專為飯店、旅館、度假租賃和款待業設計的「無人化、省力化」全方位住宿管理工具。它將從入住到退房的所有流程數位化，以支援高效營運。此外，透過與 AI 的整合，未來將提供一項功能，讓 AI 即時讀取 PMS 中累積的顧客資訊，並自動進行針對每位顧客情況的自然溝通。這將實現超越標準化訊息發送的個人化顧客服務。
未來展望
此次整合是...
FACT BOX · 重點整理
- 來源：PR TIMES
- 分類：partnership
常見問題
What is the main purpose of the API integration between AirHost and CHILLNN?
The main purpose is to enable accommodation facilities using AirHost HMS to optimize their direct website booking reception and centralize inventory management and pricing through CHILLNN. This aims to reduce OTA commission fees and increase direct booking rates, thereby advancing hotel digital transformation (DX).
What are the key benefits for accommodation facilities using this integrated system?
Key benefits include efficient inventory management and pricing through centralized data, cost reduction and revenue maximization by increasing direct bookings, and maintaining a brand-centric booking experience that aligns with the facility's worldview while streamlining operations.
What is CHILLNN?
CHILLNN is a direct booking engine for accommodation facilities, developed by CHILLNN Inc. It allows users to create highly designed booking pages without coding, reflecting the facility's brand. It offers features like add-on sales, voucher sales, and day-use sales at no extra charge and is used by over 1,200 facilities nationwide.
What is AirHost HMS?
AirHost HMS is an all-in-one accommodation management tool from AirHost Inc. that specializes in unmanned and labor-saving operations for hotels, ryokans, vacation rentals, and the hospitality industry. It digitizes processes from check-in to check-out and plans to integrate AI for personalized guest communication.
How does this integration help reduce costs for hotels?
By increasing direct bookings through the optimized booking engine provided by CHILLNN, hotels can reduce their reliance on Online Travel Agents (OTAs) and consequently lower the commission fees paid to them.
