Business Etiquette Expected from Others: "Greetings" Ranks Highest at 50.1%

AIDEM Co., Ltd. (Headquarters: Shinjuku, Shinjuku; President: Ryo Kabayama), a comprehensive human resources information service provider, conducted a survey on job-seeking among members who applied for jobs through its comprehensive job search site "e-aidem" in March 2026. We are pleased to announce a partial extract of the results.

Survey Results

[Business Etiquette: What People Pay Attention to Themselves and What They Expect from Others] What they pay attention to themselves: "Greetings" 61.6%, "Punctuality" 56.0%, "Speaking and Listening Skills" 38.4% What they expect from others: "Greetings" 50.1%, "Speaking and Listening Skills" 40.2%, "Punctuality" 32.8%

[Timing When People Want to Learn Business Etiquette] "When I felt it was necessary while performing my job" 50.4%, "When a new job is decided" 33.4%, "When a new job starts" 29.9%

[Reasons for Desiring Part-time/Arbeit Work] "Want to work at my convenient times and days" 57.9%, "Want to balance work and life" 33.5%, "Wanted to start working immediately" 24.9%

[Reasons for Desiring Full-time Employment] "Want to work stably in the future" 58.9%, "Want to maintain/improve my career (work experience, awareness, skills, etc.)" 41.1%, "Can enroll in social insurance" 30.4%

Detailed Survey Results (Partial Extract)

[Respondent Profile] (Details of this section are not in the main body, so omitted)

[Business Etiquette: What People Pay Attention to Themselves and What They Expect from Others] What they pay attention to themselves: "Greetings" 61.6%, "Punctuality" 56.0%, "Speaking and Listening Skills" 38.4% What they expect from others: "Greetings" 50.1%, "Speaking and Listening Skills" 40.2%, "Punctuality" 32.8%

Respondents who applied for jobs were asked about "what they pay attention to themselves" and "what they expect from others" regarding business etiquette (up to 3 selections).

The most common answer for "what they pay attention to themselves" was "Greetings" at 61.6%, followed by "Punctuality" at 56.0%, and "Speaking and Listening Skills" at 38.4%. For "what they expect from others," the most common was "Greetings" at 50.1%, followed by "Speaking and Listening Skills" at 40.2%, and "Punctuality" at 32.8%. The top three items were the same, though their rankings differed.

"Punctuality" (23.2pt difference) and "Appearance (dress code, hair color, etc.)" (13.2pt difference) were higher in "what they pay attention to themselves" than in "what they expect from others." This suggests an impression that external appearances are being judged less strictly. On the other hand, "hierarchy based on position and status" (12.6pt difference) and "respect for elders, consideration for juniors" (6.2pt difference) were higher in "what they expect from others" than in "what they pay attention to themselves." This may indicate a desire for appropriate responses based on one's position.

[Timing When People Want to Learn Business Etiquette] "When I felt it was necessary while performing my job" 50.4%, "When a new job is decided" 33.4%, "When a new job starts" 29.9%

Respondents who applied for jobs were asked about the timing when they would like to learn business etiquette (multiple answers). The most common was "When I felt it was necessary while performing my job" at 50.4%, followed by "When a new job is decided" at 33.4%, and "When a new job starts" at 29.9%.

Looking at preferred employment types, "full-time" job seekers had higher percentages for "When I am in a position to teach business etiquette to someone" (17.8pt higher) and "While I am job searching" (9.0pt higher) compared to "part-time/arbeit" job seekers. Many seem to want to understand the knowledge required to instruct others.

"Part-time/arbeit" job seekers had a 4.4pt higher percentage for "When I felt it was necessary while performing my job" compared to "full-time" job seekers. As over half of the applicants chose this, it might be beneficial to provide opportunities for reflection and learning after they actually start working.

[Reasons for Desiring Part-time/Arbeit Work] "Want to work at my convenient times and days" 57.9%, "Want to balance work and life" 33.5%, "Wanted to start working immediately" 24.9%

Part-time/arbeit job seekers who applied for jobs were asked why they prefer this employment type (multiple answers). The most common was "Want to work at my convenient times and days" at 57.9%, followed by "Want to balance work and life" at 33.5%, and "Wanted to start working immediately" at 24.9%.

Regarding the relationship with gender, "men" had higher percentages than "women" for "Because the interesting job was advertised as part-time/arbeit" (10.7pt higher), "Because I can work systematically for a certain period" (10.3pt higher), and "Because I want to work casually" (10.0pt higher).