Kensuke Ozawa of AICX Association Joins METI Working Group on Skills for the AX Era - Contributing to Policy Discussions for AI Agent Implementation Human Resources

General Incorporated Association AICX Association (Representative Directors: Shin Oguri / Kensuke Ozawa, based in Tokyo) has announced that Representative Director Kensuke Ozawa has been appointed as a member of the 'Working Group on Skill Requirements in the AX Era' established by the Ministry of Economy, Trade and Industry (METI).

This working group aims to examine the types of human resources and skill frameworks required in an era where AI-driven business and organizational transformation (AX: AI Transformation) is accelerating. Ozawa will contribute to discussions on the skill foundations that companies and individuals should prepare for the AI era, utilizing his insights from promoting the social implementation of AI agents.

Background of Appointment

With the rapid spread of generative AI and the full-scale automation of tasks by AI agents, corporate DX (Digital Transformation) is entering a new stage called 'AX'. METI and the Information-technology Promotion Agency (IPA) plan to publish Digital Skill Standards ver. 2.0 in April 2026 to redefine talent and skill profiles in light of AX progress.

Meanwhile, there remains a shortage of personnel capable of designing AI-centric business and organizational structures, as well as those with the literacy to master AI on the front lines. Private surveys indicate that while Japanese companies have reached a certain level of generative AI adoption, their effectiveness in creating value is lower than in other countries. The difference lies in full integration into business processes and the establishment of governance systems.

In response to these challenges, the 'Working Group on Skill Requirements in the AX Era' was established by the IT Innovation Division of METI and the IPA, bringing together industry leaders, startups, and experts. Ozawa joins this group to represent the perspective of promoting AI agent implementation.

Profile: Kensuke Ozawa Representative Director, AICX Association Active in the AI field with a vision of 'creating a society where humans and AI coexist.' Focuses on delivering the latest technology in 'usable' forms through support for generative AI introduction, information dissemination, and community management. He excels at organizing technical trends and connecting them to business.

Working Group Overview Name: Working Group on Skill Requirements in the AX Era Secretariat: IT Innovation Division, Commerce and Information Policy Bureau, METI / IPA Members (Alphabetical): Kensuke Ozawa, Yukiko Suga, Chisato Kunimoto, Yuka Sasaki, Daisuke Sato, Daichi Hiroki.

About AICX Association The AICX Association (AI Customer Experience Consortium) is an industry body established to promote the social implementation of AI agents under the mission 'Bridging gaps, changing experiences.' It works to evolve customer touchpoints through AI agents to achieve better customer experiences through research, dissemination, and practice. Key activities include education programs, building customer data integration platforms, industry standards formulation, and cross-company collaboration. In February 2026, it launched Japan's first certifications for AI agents: 'AI Agent Strategist' and 'AI Agent Architect.'