Userbase Joins AICX Association as a Member Company, Promoting Societal Implementation of AI Agents

The AICX Association (Tokyo, Representative Directors: Shin Oguri / Kensuke Ozawa, hereinafter referred to as AICX Association) is pleased to announce that Userbase Inc. (Headquarters: Chiyoda-ku, Tokyo, Representative Director, CEO: Yusuke Inagaki) has newly joined our association, sharing our vision for promoting the societal implementation of AI agents and optimizing customer experiences.

■About AICX Association's Activities

The AICX Association aims to realize new customer experiences where humans and AI create together, through the societal implementation of AI agents, with the mission of "Bridging Divides, Transforming Experiences."

The association's activities are broadly divided into three areas:

01 Learn

We provide opportunities to learn the latest knowledge and practical examples of AI agents through study sessions called "AICX Forum" and workshops. We also maintain a continuous learning environment through archived distribution.

02 Network

We offer networking opportunities among companies and experts, including "AI Agent Day," one of Japan's largest conferences on AI agents, and offline networking events exclusively for members.

03 Co-create

Member companies take the lead in planning and operating workshops and committees to promote demonstrations and guideline development for the societal implementation of AI agents.

Through these three initiatives, the AICX Association forms a co-creation ecosystem that transcends industries, organizations, and positions, supporting the development of AI agent society in Japan.

■Background and Comments on Joining

Userbase Inc.

Marketing Division, Event Marketing Department

General Manager

Hiroki Nagashima

We are pleased to join the AICX Association as a new member company, aligning with its mission of "Bridging Divides, Transforming Experiences."

Our company aims for dramatic efficiency improvements in tasks such as research, analysis, and targeting within the fields of corporate planning, business development, R&D, corporate sales, and marketing, by utilizing our unique economic information infrastructure and AI. Moving forward, through the association's activities, we will promote the societal implementation of AI agents and the optimization of customer experiences, contributing to the creation and enhancement of new value and customer experiences through co-creation.

■ About AICX Association

The AICX Association (AI Customer Experience Consortium) is an industry body established to promote the societal implementation of AI agents, with the mission of "Bridging Divides, Transforming Experiences." We engage in various activities related to research, dissemination, and practice to evolve the state of customer touchpoints using AI agents and realize better customer experiences.

• Providing educational and training programs to promote the practical application of generative AI technologies.

• Building a customer data integration platform.

• Fostering a healthy market through dissemination support and the establishment of industry standards.

• Promoting inter-company collaboration and holding conferences and seminars.

Through these initiatives, we aim to achieve an integrated approach that transcends organizational and industry boundaries. Furthermore, we strive to realize a society where valuable and consistent experiences can be provided to each individual customer.

Name: AICX Association

Established: January 2025

Address: 6F, Nishishinjuku Mizuma Building, 3-3-13 Nishishinjuku, Shinjuku-ku, Tokyo 160-0023

URL: https://aicx.jp