[Free Online Seminar] "Preventing 'I thought it was delivered, but it wasn't.' 3 Key Points for Designing Messages that Reach Customers" to be held on Thursday, April 9, 2026, from 11:00 AM
AI CROSS Co., Ltd. will host a free online seminar on Thursday, April 9, 2026, from 11:00 AM, titled "Preventing 'I thought it was delivered, but it wasn't.' 3 Key Points for Designing Messages that Reach Customers." This webinar will address the issue of messages failing to reach customers, leading to lost opportunities and decreased sales. It will provide practical guidance on designing effective messages by explaining the characteristics of email, LINE, and SMS, and how to choose the right channel for the right message. The session will also share case studies, including one from a credit card company that achieved a CVR of up to 6.5 times that of other channels and another that succeeded in reducing monthly work hours by 640.
📋 Article Processing Timeline
- 📰 Published: March 28, 2026 at 01:15
- 🔍 Collected: March 28, 2026 at 21:59 (20h 44m after Published)
- 🤖 AI Analyzed: April 15, 2026 at 04:46 (414h 46m after Collected)
AI CROSS Co., Ltd. (Headquarters: Minato-ku, Tokyo, CEO: Noriko Harada, hereinafter "AI CROSS") will hold a free online seminar titled "Preventing 'I thought it was delivered, but it wasn't.' 3 Key Points for Designing Messages that Reach Customers" on Thursday, April 9, 2026, from 11:00 AM.
Emails go unopened, LINE notifications get buried——
"Sent" is not the same as "delivered."
The "delivery loss" that accumulates without notice leads to missed opportunities and decreased sales. If you feel that the effectiveness of your CRM measures has hit a plateau, it may be time to reconsider your choice of channels and delivery design.
In this webinar, we will practically explain the "3 Key Points of Message Design" for ensuring delivery to customers, covering everything from the characteristics and usage criteria of email, LINE, and SMS to a design framework for determining "when, what, and on which channel to deliver."
Furthermore, we will share the latest case study from a credit card company that has recently achieved significant results, as well as examples of achieving up to 6.5 times the CVR compared to other channels and succeeding in reducing monthly work hours by 640. We will show you how to create new customer touchpoints that "reliably deliver and prompt action."
[Event Overview]
□ Date and Time: April 9, 2026 (Thursday) 11:00-12:00
□ Format: Online streaming *A viewing URL will be sent to those who register.
□ Organizer: AI CROSS Co., Ltd.
□ Speaker: AI CROSS Co., Ltd.
Eriko Yamagishi, Head of Account Sales Division
□ Participation Fee: Free, pre-registration required
□ Registration URL:
https://aicross.co.jp/zettai-reach/seminar/i-seminar22/?utm_source=prtimes&utm_medium=organic&utm_campaign=aix Back to Newsroom (27)