'AI Worker VoiceAgent' Solely Awarded 'Leader' in the Voicebot Category at the 'ITreview Grid Award 2026 Spring'
AI Shift's 'AI Worker VoiceAgent' was awarded 'Leader' in the voicebot category at the ITreview Grid Award 2026 Spring, recognized for high user satisfaction and its contribution to streamlining telephone operations.
📋 Article Processing Timeline
- 📰 Published: April 15, 2026 at 21:00
- 🔍 Collected: April 15, 2026 at 12:31
- 🤖 AI Analyzed: April 19, 2026 at 08:16 (91h 44m after Collected)
AI Shift Inc. (Headquarters: Shibuya-ku, Tokyo; President and CEO: Yuito Yoneyama; hereinafter AI Shift) is pleased to announce that its AI automated dialogue system "AI Worker VoiceAgent" has received the "Leader" award in the Voicebot category at the "ITreview Grid Award 2026 Spring" hosted by ITreview, a review site for IT products and SaaS.
"AI Worker VoiceAgent" has contributed to the automation of telephone responses for many customers as an AI product that streamlines all types of telephone response operations. Furthermore, by integrating the series with related products, we are supporting end-to-end operational efficiency, including post-response tasks, going beyond just telephone responses.
Through "AI Worker VoiceAgent", AI Shift will establish an optimal collaboration model between humans and AI in call center operations. We will also continue to expand our features to contribute to improving operational efficiency and customer satisfaction for more companies.
*Details here: https://www.aiworker.jp/voiceagent/
Reviews from users
Users utilizing this service have highly evaluated the following points.
About ITreview Grid Award
The ITreview Grid Award is an award that recognizes products supported by users on a quarterly basis based on reviews posted on the B2B IT product/SaaS review platform "ITreview". Based on the ITreview Grid, which maps the collected review data, products with high satisfaction and recognition are awarded as "Leader", and products with high satisfaction as "High Performer".
▽About ITreview Grid Award 2026 Spring
https://www.itreview.jp/award/2026_spring.html
▽Award category of "AI Worker VoiceAgent"
Voicebot category: https://www.itreview.jp/categories/voicebot
About AI Worker VoiceAgent
"AI Worker VoiceAgent" is an AI product that automates all telephone responses, such as answering frequently asked questions, accepting reservations, and taking orders. It has already been introduced in a wide range of industries, including banks, real estate, insurance, medical care, retail, and local governments, and can be customized to meet the needs of each company. In addition, seamless integration with external systems such as existing reservation systems and customer management systems realizes the efficiency of the entire workflow of telephone responses.
[AI Shift Inc. Company Profile]
Headquarters: Shibuya Scramble Square 22F, 2-24-12 Shibuya, Shibuya-ku, Tokyo
Established: August 30, 2019
Representative: Representative Director Yuito Yoneyama
Corporate URL: https://www.ai-shift.co.jp/
"AI Worker VoiceAgent" has contributed to the automation of telephone responses for many customers as an AI product that streamlines all types of telephone response operations. Furthermore, by integrating the series with related products, we are supporting end-to-end operational efficiency, including post-response tasks, going beyond just telephone responses.
Through "AI Worker VoiceAgent", AI Shift will establish an optimal collaboration model between humans and AI in call center operations. We will also continue to expand our features to contribute to improving operational efficiency and customer satisfaction for more companies.
*Details here: https://www.aiworker.jp/voiceagent/
Reviews from users
Users utilizing this service have highly evaluated the following points.
About ITreview Grid Award
The ITreview Grid Award is an award that recognizes products supported by users on a quarterly basis based on reviews posted on the B2B IT product/SaaS review platform "ITreview". Based on the ITreview Grid, which maps the collected review data, products with high satisfaction and recognition are awarded as "Leader", and products with high satisfaction as "High Performer".
▽About ITreview Grid Award 2026 Spring
https://www.itreview.jp/award/2026_spring.html
▽Award category of "AI Worker VoiceAgent"
Voicebot category: https://www.itreview.jp/categories/voicebot
About AI Worker VoiceAgent
"AI Worker VoiceAgent" is an AI product that automates all telephone responses, such as answering frequently asked questions, accepting reservations, and taking orders. It has already been introduced in a wide range of industries, including banks, real estate, insurance, medical care, retail, and local governments, and can be customized to meet the needs of each company. In addition, seamless integration with external systems such as existing reservation systems and customer management systems realizes the efficiency of the entire workflow of telephone responses.
[AI Shift Inc. Company Profile]
Headquarters: Shibuya Scramble Square 22F, 2-24-12 Shibuya, Shibuya-ku, Tokyo
Established: August 30, 2019
Representative: Representative Director Yuito Yoneyama
Corporate URL: https://www.ai-shift.co.jp/